Aviation Parts Advisor – Global Support & Sales

The Recruitment Company; Le Mesnil-Amelot; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Exposure to international customerbase

Career development opportunities

Employee development

Job summary

The Recruitment Company is recruiting for a Parts Advisor to join a global aviation sector organisation in Île-de-France. The role focuses on supporting customers through quotations and orders, coordinating shipments, and maintaining accurate information throughout the sales process.

You will work with shipping, pricing and programme management to deliver high-quality customer service. English fluency is essential, with additional languages advantageous, and on-site duties may be required in

Qualifications

• Fluency in English, both written and verbal.
• Experience in B2B customer service or distribution is favorable.
• Strong communication and organisational skills.
• Attention to detail and ability to multitask under pressure.
• Ability to collaborate with multiple departments and teams.
• Familiarity with ERP systems and order processing.

Responsibilities

• Action customer quotations and order requests per standard procedures and SLAs.
• Process requests via the online ordering platform and internal systems.
• Prepare documentation for sales processes and account management.
• Follow up on open orders and provide timely updates to customers.
• Coordinate shipment requirements with Shipping and logistics teams.
• Provide updates on shipping status and delays to customers.
• Manage RMAs and returns processing.
• Perform daily ERP tasks to support orders and quotations.
• Assist sourcing and product identification for customer requests.
• Collaborate with Pricing to resolve pricing discrepancies.
• Support tender responses and program management as needed.
• Provide additional administrative and customer support as required.

Skills

English fluency

Customer service

Communication

Organisational skills

Attention to detail

Multitasking

Team collaboration

ERP familiarity

Tools

ERP system

Job description

The Recruitment Company is recruiting for a Parts Advisor to join a global aviation sector organisation in Île-de-France. The role focuses on supporting customers through quotations and orders, coordinating shipments, and maintaining accurate information throughout the sales process.

You will work with shipping, pricing and programme management to deliver high-quality customer service. English fluency is essential, with additional languages advantageous, and on-site duties may be required in