Automation & CRM Optimization Analyst

Farfetch; Bordeaux; Hybride; EUR 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance for the whole family

Flexible working environment

Extra days off

Training opportunities

Résumé du poste

Farfetch is seeking an Automation & CRM Analyst in Bordeaux, responsible for identifying and improving Automation and CRM initiatives. The role involves collaborating with stakeholders to understand business needs and aligning technical solutions with these requirements.

Your responsibilities include managing multiple projects, conducting thorough analyses, and ensuring scalable solutions. Ideal candidates will have experience in Process Improvement and strong communication skills. Benefits include health insurance, flexible working, and training opportunities.

Qualifications

• Experience in Process Improvement, Business Analysis, RPA, or Salesforce.
• Proactive mindset with the ability to identify improvement opportunities independently.
• Strong communication skills to bridge business and technical teams.

Responsabilités

• Identify and analyse Automation & CRM improvement opportunities.
• Engage with stakeholders to understand needs and challenges.
• Translate business requirements into documentation.

Connaissances

Process Improvement

Business Analysis

RPA

Salesforce

Attention to detail

Structured thinking

Communication skills

Fluency in English

Outils

RPA tools (e.g., UiPath)

Salesforce

Python

C#

Google Apps Script

Description du poste

Farfetch is seeking an Automation & CRM Analyst in Bordeaux, responsible for identifying and improving Automation and CRM initiatives. The role involves collaborating with stakeholders to understand business needs and aligning technical solutions with these requirements.

Your responsibilities include managing multiple projects, conducting thorough analyses, and ensuring scalable solutions. Ideal candidates will have experience in Process Improvement and strong communication skills. Benefits include health insurance, flexible working, and training opportunities.