ATC Systems Support Engineer - Hybrid (Greater Paris)

NEOMETSYS; Paris; Hybride; EUR 42 000 - 64 000; Plein temps

Résumé du poste

NEOMETSYS is seeking a dedicated Support Engineer to assist in the maintenance of large Air Traffic Control systems in a hybrid environment around the Greater Paris region. You will monitor system performance, diagnose issues, and coordinate with multiple stakeholders to ensure timely resolutions.

The role emphasizes documentation, adherence to safety standards, and collaboration with engineering and operations teams. Some on-call rotations may be required to support critical operations.

Qualifications

• Strong analytical skills to interpret complex system data and perform root-cause analysis.
• Proven technical support for large, mission-critical systems.
• Excellent customer support and communication with stakeholders.
• Proficient troubleshooting to diagnose and fix issues under pressure.
• Hybrid work setup in Greater Paris region; English proficient, French a plus.

Responsabilités

• Monitor system performance and identify issues across large Air Traffic Control systems.
• Diagnose technical problems and coordinate timely resolutions with internal/external teams.
• Maintain documentation of incidents, interventions, and changes.
• Assist in preventive and corrective maintenance activities and process improvements.
• Coordinate with engineering and operations to ensure system stability and safety compliance.
• Support on-call rotations or shift work as required for mission-critical operations.

Formation

Engineering degree

Computer science degree

Telecommunications degree

Description du poste

NEOMETSYS is seeking a dedicated Support Engineer to assist in the maintenance of large Air Traffic Control systems in a hybrid environment around the Greater Paris region. You will monitor system performance, diagnose issues, and coordinate with multiple stakeholders to ensure timely resolutions.

The role emphasizes documentation, adherence to safety standards, and collaboration with engineering and operations teams. Some on-call rotations may be required to support critical operations.