Assistant – International Centre for ADR

Iccwbo; Paris; Hybride; EUR 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Dynamic international environment

Learning opportunities

Meaningful impact

Résumé du poste

The ICC International Centre for ADR in Paris is recruiting an Assistant on a 12-month fixed-term contract to support the Dispute Resolution Services. Based at ICC Headquarters in Paris, you will handle administrative tasks under supervision, alongside English and French language requirements.

Responsibilities include database management, communications, mail handling, payments, filing, and general office support in a multicultural environment.

Qualifications

• Have at least two years of administrative experience, ideally in a legal environment.
• Be well organised, detail-oriented and efficient, and able to work autonomously and take initiative.
• Have excellent IT skills, including the ability to quickly learn and adapt to new case management platforms and digital tools.

Responsabilités

• Manage and update our database.
• Answer telephone calls and take messages.
• Prepare daily mail, including typing, formatting, printing and sending emails, courier packages and post.
• Follow up on DHL and other courier deliveries.
• Acknowledge receipt of payments and process payments.
• Electronic and paper filing and archiving.
• Provide support with other administrative tasks under the supervision of the Centre’s Counsel.

Connaissances

Administrative experience

Multicultural teamwork

English & French

Outils

Case management platforms

Description du poste

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

The role

We are currently recruiting an Assistant to join our Dispute Resolution Services and provide support the ICC International Centre for ADR (“the Centre”). You will be based at ICC International Headquarters in Paris for a 12-month contract.

Your responsibilities will include:

• Managing and updating our database;
• Answering telephone calls and taking messages;
• Preparing daily mail, including typing, formatting, printing and sending emails, courier packages and post;
• Following up on DHL and other courier deliveries;
• Acknowledging receipt of payments and processing payments;
• Electronic and paper filing and archiving;
• Providing support with other administrative tasks under the supervision of the Centre’s Counsel.

What we offer

• A dynamic,collaborativeand caring work environment in an international setting.
• Opportunities to continually learn.
• The chance to make a meaningful impact.

Ready to join us?

Requirements

We would love to hear from you if you:

Have at least two years of administrative experience, ideally in a legal environment;

Are well organised, detail-orientedand efficient, and able to work autonomously and take initiative;

Have excellent IT skills, including the ability to quickly learn and adapt to new case management platforms and digital tools;

Enjoy working in a multicultural team;

Possess excellent oral and written English and French skills. Knowledge of another language, such as Spanish, is a plus.

Terms and conditions

Estimated start date: October 2026
Department:ICC Dispute Resolution Services
Location: ICC International Headquarters, Paris
Contract type and duration:12-month fixed-term contract (CDD), full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.