Assistant – International Centre for ADR

International Chamber of Commerce; Paris; Sur place; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

International environment

Learning opportunities

Meaningful impact

Résumé du poste

ICC International Headquarters in Paris is seeking an Assistant to join the Dispute Resolution Services for a 12-month fixed-term contract. Based at our Paris headquarters, you will support the Centre with a range of administrative duties.

The role requires organization, autonomy and strong IT skills, fluency in English and French, and the ability to work in a multicultural team.

Qualifications

• Two years of administrative experience, ideally in a legal environment.
• Excellent IT skills and ability to learn new case management platforms quickly.
• Able to work autonomously and take initiative in a multicultural team.
• Fluent oral and written English and French; knowledge of another language is a plus.

Responsabilités

• Manage and update our database.
• Answer telephone calls and take messages.
• Prepare daily mail, including typing, formatting, printing and sending emails; handle courier packages and post.
• Follow up on DHL and other courier deliveries.
• Acknowledge receipt of payments and process payments.
• Electronic and paper filing and archiving.
• Provide support with other administrative tasks under supervision.

Connaissances

Administrative experience

IT skills

Autonomous work

Multicultural team

English & French

Learn new platforms

Payment processing

Outils

Case management software

Description du poste

As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”.

We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.

The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally. We also provide the world's premier private global dispute resolution services, leveraging ICC's unique independence, integrity, and expertise.

The role

We are currently recruiting an Assistant to join our Dispute Resolution Services and provide support the ICC International Centre for ADR (“the Centre”). You will be based at ICC International Headquarters in Paris for a 12-month contract.

Your responsibilities will include:

• Managing and updating our database;
• Answering telephone calls and taking messages;
• Preparing daily mail, including typing, formatting, printing and sending emails, courier packages and post;
• Following up on DHL and other courier deliveries;
• Acknowledging receipt of payments and processing payments;
• Electronic and paper filing and archiving;
• Providing support with other administrative tasks under the supervision of the Centre’s Counsel.

What we offer

• A dynamic, collaborative and caring work environment in an international setting.
• Opportunities to continually learn.
• The chance to make a meaningful impact.

Ready to join us?

Requirements

We would love to hear from you if you:

• Have at least two years of administrative experience, ideally in a legal environment;
• Are well organised, detail-oriented and efficient, and able to work autonomously and take initiative;
• Have excellent IT skills, including the ability to quickly learn and adapt to new case management platforms and digital tools;
• Enjoy working in a multicultural team;
• Possess excellent oral and written English and French skills. Knowledge of another language, such as Spanish, is a plus.

Terms and conditions

Estimated start date: October 2026

Location: ICC International Headquarters, Paris

Contract type and duration: 12-month fixed-term contract (CDD), full time.

At ICC, we make business work for everyone, every day, everywhere. And when we say “everyone”, we mean it. We celebrate the diversity of our people and strive to inspire acceptance, cultivate a culture where difference matters, inclusion is essential, and equality of opportunity is for everyone.