Assistant Facilities Manager

JLL; Biot; Sur place; EUR 42 000 - 60 000; Plein temps

Résumé du poste

JLL is seeking an Assistant Facilities Manager to support day-to-day delivery of facilities management services across properties. The role emphasizes health and safety, invoicing, contractor coordination, and client reporting with regular on-site visits.

The ideal candidate will have at least 3 years in facilities or property management, be fluent in French and English, and be comfortable coordinating with vendors and clients to maintain high standards.

Qualifications

• Minimum 3 years of experience in facilities management, property management, or related field.
• Fluent in French and English.
• Background in vendor management and contract coordination preferred.

Responsabilités

• Promotes high satisfaction by promptly responding to service requirements of client users.
• Located on-site and coordinate with vendors, contractors and client stakeholders.
• Manage Building Management Systems, PM Schedules, Task System, EHS and quality compliance.
• Ensure compliance with policies, procedures, and statutory requirements including health & safety.
• Travel to various locations to maintain operational standards.

Connaissances

Customer service

Relationship management

Interpersonal skills

Communication

Multitasking

Independent work

Outils

Microsoft Office

Facility management systems

Description du poste

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Assistant Facilities Manager will play a key role in supporting the day-to-day delivery of best-in-class FM services, ensuring compliance, efficiency, and high standards across all properties. Reporting to the Senior Facilities Manager (SFM). The position has a strong administrative focus, including tasks related to health and safety, invoicing, contractor coordination, and client reporting, while also involving regular site visits to support the on-site teams and maintain operational standards.

Duties and Responsibilities

The AFM is directly accountable for the following typical activities:

• Promotes high level of satisfaction among client users by promptly responding to their service requirements.
• Assures prompt response by other team members and selected contractors · Demonstrates leadership, gives direction and mentors the JLL team to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities and crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Maintains role as secondary contact for user relative to service requests ensuring all requests are actioned within agreed timeframes/KPI/SLA’s
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high quality service.
• Has ability to address minor technical repairs and is first point of contact relating to all building issues including out of hours escalations
• Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during interventions, including contractor supervision, reviewing of H&S documentation and working closely with the JLL Health & Safety Manager.
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards · Communicates in an open, honest, transparent manner at all times with the ability to tailor the message to specific audience and their needs
• Supports Events, Food & Beverage, Amenities, On site Activities & Concierge Services and relevant service providers locally
• Adds value in terms of delivery and innovation
• Proactively manages spend and budget locally in line with JLL and client policies and procedures including the processing of PO’s, invoices, budgets, (service charges, rates, rent, insurance and local taxes etc as applicable)
• You will travel to various locations to ensure operational standards are maintained

Experience & Education

• Minimum 3 years of experience in facilities management, property management, or related field
• Demonstrated experience in customer service and relationship management
• Fluent in French and English
• Background in vendor management and contract coordination preferred

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with facility management systems and technologies
• Interest in continuous improvement and emerging workplace technologies

Core Competencies

• Excellent interpersonal, communication, and organizational abilities
• Outstanding customer service orientation with problem-solving mindset
• Strong multitasking capabilities with ability to work independently
• Professional demeanor with excellent written and verbal communication skills
• Ability to work effectively both independently and as part of a remote team
• Self-motivated with capability to work without direct supervision

Location

On-site –Biot, FRA

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.