Aspiring Store Leader: Front-End & Pharmacy Ops

Walgreens; Paris; Sur place; EUR 39 000 - 62 000; Plein temps

Résumé du poste

Walgreens is seeking a Store Operations Supervisor to lead and develop the store team, oversee front-end and pharmacy operations, and ensure exceptional customer service. You will recruit, coach, and manage performance while maintaining compliance with company policies and applicable laws.

The role involves coordinating scheduling, improving store profitability, and collaborating with external partners to drive community engagement and sales.

Qualifications

• Leads and trains store team members, including recruitment, performance management, and discipline.
• Focuses on customer service excellence and resolving complaints to improve loyalty and satisfaction.
• Manages front-end and pharmacy operations, inventory, and store safety.
• Ensures scheduling coverage and adherence to company policies and local regulations.

Responsabilités

• Supervises store operations, assigns daily activities, and manages shifts.
• Supports Store Manager with overall store performance and profitability.
• Monitors and coaches customer service metrics and provides improvement plans.
• Oversees cash handling, store security, and compliance with laws and policies.
• Incorporates external partnerships and data-driven insights for store growth.

Connaissances

Leadership

Customer service

People management

Scheduling

Training & development

Formation

Pharmacy technician license

Description du poste

Walgreens is seeking a Store Operations Supervisor to lead and develop the store team, oversee front-end and pharmacy operations, and ensure exceptional customer service. You will recruit, coach, and manage performance while maintaining compliance with company policies and applicable laws.

The role involves coordinating scheduling, improving store profitability, and collaborating with external partners to drive community engagement and sales.