Art Shipping Coordinator - French & English bilingual

Convelio; Le Bourget; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Flexible remote policy

Dynamic work environment

Continuous learning opportunities

Job summary

Convelio is looking for a Fine Art Shipping coordinator in Le Bourget. This role involves managing customer requests, ensuring timely communication, and overseeing shipments for our valued clientele.

The ideal candidate should have a background in Freight Forwarding, be detail-oriented, and possess strong organizational skills. Fluency in both French and English is required. We offer flexible remote work and opportunities for professional growth within a dynamic, innovative environment.

Qualifications

• First experience in Freight Forwarding desired.
• Positive, curious, and self-motivated attitude.
• Excellent learner with adaptability to new concepts.

Responsibilities

• Manage incoming customer requests, including quotes.
• Follow shipments and update customers proactively.
• Communicate with 3PL to fix various issues daily.

Skills

Customer care skills

Organizational skills

Fluency in French

Fluency in English

Attention to detail

Numeracy

Job description

Who Are We?

Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping & storage of high‑end goods: paintings, sculptures, basically any valuable or bulky merchandise, alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.

Our mission is to become a tech‑driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.

We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.

Your Role

We are looking for a high‑energy, results‑driven, team‑oriented Fine Art Shipping coordinator to join our rapidly‑growing Operations team to help us extend our success and keep our clients happy! You will be the key point of contact for both our customers and our transport partners.

You’ll be managing the shipment end to end – from customer interaction, quoting, booking the shipment until final delivery, overseeing the whole project from start to finish for the clients in your portfolio.

What you’ll do

• Manage incoming customer requests, including quotes & use of our pricing algorithm
• Follow the customer’s shipments and proactively update them on the latest evolutions
• Develop your own customer relationships and guarantee Convelio’s reactivity and level of service
• Communicate with the 3PL to fix thousands of different issues every day, from booking white‑glove handlers to airlines
• Suggest improvements in operational processes within the Operations team
• Contribute to improvements hand in hand with the tech team on our current and future platforms and products

Your profile

• You have a first experience in Freight Forwarding and a desire to develop your customer care skills
• You are positive, curious, self‑motivated and hands‑on
• You are an excellent learner and have the desire to adapt to new concepts and technologies
• You are comfortable working with numbers (you’ll need to handle quotes for our customers)
• You are detail‑oriented, possess strong organizational skills, and are disciplined in daily activity planning (ability to manage tightly, over time, a large quantity of information)
• You enjoy working in a challenging, fast‑paced, target‑driven and team‑oriented environment
• You are fluent in French and English, and have excellent written and verbal communication skills

What we offer

• An opportunity to be part of a fast‑growing and innovative company that is transforming the art logistics industry
• Work from our new office in Le Bourget in the same building as our warehouse, to be close to our operations
• Flexible remote policy (up to 3 days per week) to accommodate a healthy work‑life balance
• A challenging and fulfilling role with a high level of autonomy and responsibility in managing operations for art shipments
• Develop a strong bedrock of logistics and art market knowledge through Convelio’s onboarding program
• A supportive and dynamic work environment, where your ideas and initiatives are valued
• Continuous learning and development opportunities to enhance your professional growth in the art logistics domain

The hiring process

• First phone and video call with a Talent Acquisition team member
• Video interview with a Team Lead
• Case study and debrief with our Head of Operations
• Final team fit interview

Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.