Apprentice Sales & Account Support

Europ Assistance; Saint-Denis; Sur place; EUR 12 276 - 15 624; Temps partiel

Résumé du poste

Europ Assistance is seeking a Sales Account Apprentice to support the Sales and Key Account Management teams with preparing business review materials, dashboards, and day-to-day account coordination. You will help consolidate inputs, format slides, and track feedback in a structured way.

The role is designed for a junior profile, offering practical support, organized information systems, and learning opportunities across sales, account management, and operational performance.

Qualifications

• Master degree in Business.
• Strong attention to detail and willingness to produce accurate work.
• Good organisational skills and ability to follow up on several tasks in parallel.
• Comfortable working with figures and basic analysis.
• Good working knowledge of Excel and PowerPoint.
• Clear written and verbal communication, including in English.
• Ability to work with different teams and ask for clarification when needed.
• Reliable, structured and willing to learn in a fast-moving environment.
• First experience, internship or apprenticeship in Sales, Account Management, Operations, Data, Consulting or Business Support.
• Experience preparing presentations, reports, meeting notes or action trackers.

Responsabilités

• Prepare monthly and quarterly business review materials for key accounts and support data updates.
• Consolidate inputs from multiple sources and assist with consistency checks.
• Format slides and document preparation; track feedback and inputs.
• Monitor dashboard information and identify data inconsistencies; maintain trackers.
• Provide updates to the Key Account Manager on progress and open points.
• Coordinate with Data, IT, GCC, Finance and Operations as needed.
• Improve data visibility and reporting reliability over time.
• Maintain clear action logs and follow-up documents for accounts.
• Prepare ad hoc analyses, client materials, benchmarking or training docs.
• Escalate blockers and urgent topics to the Key Account Manager.

Connaissances

Attention to detail

Organisational skills

Task prioritisation

English communication

Written and verbal communication

Team collaboration

Learning mindset

Sales support

Formation

Master's Degree in Business

Outils

Excel

PowerPoint

Description du poste

Job Description

We are seeking a Sales Account Apprentice to support the Sales and Key Account Management teams with the preparation of business review materials, dashboard follow-up, action tracking and day-to-day account coordination.

In This Role, Your Main Responsibilities Will Include

Support the preparation of business reviews

• Help prepare monthly and quarterly business review materials for key accounts.
• Consolidate inputs from different sources and support basic consistency checks.
• Assist with slide formatting, data updates and documentation preparation.
• Support the review process by tracking feedback, version control and outstanding inputs.
• Flag visible errors, missing information or inconsistencies to the Key Account Manager.

Assist with dashboard follow-up and data quality tracking

• Support the monitoring of dashboard information and help identify potential inconsistencies.
• Maintain simple trackers for open data issues, follow-up items and pending clarifications.
• Provide regular updates to the Key Account Manager on progress and open points.
• Help coordinate with internal teams such as Data, IT, GCC, Finance and Operations when requested.
• Contribute to improving data visibility and reporting reliability over time.

Provide day-to-day business and operational support

• Help maintain a clear overview of open actions for selected accounts.
• Support the preparation of ad hoc analyses, presentations, client visit materials, benchmarking or training documents.
• Assist with service quality follow-up by gathering inputs and documenting key points.
• Escalate blockers, missing information or urgent topics to the Key Account Manager.
• Support the documentation of new business opportunities led by the Sales or Key Account Management team.

Contribute to better ways of working

• Help keep meeting notes, action logs and follow-up documents clear and up to date.
• Support weekly, monthly and quarterly routines by preparing materials and tracking deadlines.
• Help clarify actions, owners and next steps after meetings or business reviews.
• Suggest simple improvements to make recurring tasks easier or more structured.
• Contribute positively to cross-functional collaboration by ensuring information is easy to find and follow.

The role is designed for a junior profile who is organised, reliable, curious and willing to learn. The person will provide practical support to the team, help keep information structured and contribute to smoother internal routines, while developing their understanding of sales, account management and operational performance.

Preferred Experience

Must-have skills

• Master degree in Business.
• Strong attention to detail and willingness to produce accurate work.
• Good organisational skills and ability to follow up on several tasks in parallel.
• Comfortable working with figures and basic analysis.
• Good working knowledge of Excel and PowerPoint.
• Clear written and verbal communication, including in English.
• Ability to work with different teams and ask for clarification when needed.
• Reliable, structured and willing to learn in a fast-moving environment.

Nice-to-have skills

• First experience, internship or apprenticeship in Sales, Account Management, Operations, Data, Consulting or Business Support.
• Experience preparing presentations, reports, meeting notes or action trackers.
• Interest in client relationship management, business performance and operational topics.
• Exposure to an international or multi-stakeholder environment.

Recruitment Process

HR - N+1 / N+2

Additional Information

• Contract Type: Apprenticeship
• Location: Saint-Denis
• Education Level: Master's Degree
• Duration: 1 or 2 years starting in September
• Possible partial remote