AI Growth Operations Specialist

LiveWords B.V.; Boulogne-Billancourt; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

Acolad, a global leader in content and language solutions, is expanding its Growth Operations team. You will manage day-to-day outreach campaigns, target ICPs and languages, and analyze performance to drive pipeline across six European markets.

Join a fast-growing, AI-powered environment with exposure to Heads of Growth and Sales across markets. Strong data skills, fluent French and English, and autonomous workflows are essential.

Qualifications

• 1 to 5 years of experience in Sales Operations, Growth, Marketing Operations, or similar.
• Motivation and learning agility valued over experience.
• Strong tool proficiency with SaaS platforms, APIs, and data exports.
• Fluent French and English required; additional European language aplus.
• Autonomous, organized, and process-oriented; strong documentation skills.

Responsabilités

• Write and adapt campaign emails by ICP, persona and language.
• Help define ICPs and personas by product and industry.
• Analyze campaign performance metrics and propose optimizations.
• Ensure email database quality: validation, deduplication, enrichment.
• Source target accounts via SimilarWeb exports and Salesforce extractions.
• Maintain high CRM data quality across systems.

Connaissances

Campaign execution

Data analysis

CRM data quality

Lemlist

Lemwarm

SimilarWeb

Tableau

HubSpot

Python

SQL

Fluent English & French

Outils

Lemlist

Lemwarm

SimilarWeb

Tableau

HubSpot

Python

Description du poste

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Acolad centralizes all its outreach campaigns within the Growth team: an AI-powered outbound engine that generates pipeline across six European markets for all group products (Translation, Lia Go, Lia Live, Interpreting, Data Services) and priority verticals (Healthcare, Industry, Tech, etc.).

To accelerate growth and cover all scopes, the team is evolving. This Growth Operations role is a key link between strategy (Head of Growth) and execution (campaign batches and SDRs).

For this position, you will manage outreach activities on a day-to-day basis by preparing everything campaigns need (targeting, data, content, tools) and analyzing campaign performance.

Key Responsibilities

1. Content & Campaigns

• Write and adapt campaign emails by ICP, persona, and language based on approved messaging angles.
• Contribute to defining ICPs and personas by product and industry vertical.
• Analyze campaign performance metrics (open rates, reply rates, bounce rates, meetings booked, pipeline generated) and propose optimizations.

2. Data

• Ensure email database quality: validation, deduplication, standardization, and enrichment.
• Source target accounts through SimilarWeb exports, PhantomBuster scraping, and Salesforce extractions.
• Contribute to maintaining high CRM data quality.

3. Tools Management – End-to-End Ownership

• Administer Lemlist: campaigns, sender accounts, and unsubscribe management.
• Manage deliverability: Lemwarm, domain warm-up, and bounce monitoring.
• Define sending volumes: sender capacity, limits, and campaign pacing.
• Maintain tool access and integrations (Lemlist API, SimilarWeb, Tableau, Salesforce).

4. Coordination & Reporting

• Gather and structure requirements from Heads of Sales across markets.
• Produce reporting: campaign performance reviews, inbound and outbound results by market, Sales Enablement reports, and weekly pipeline reporting (automated).
• Document processes and create playbooks, contributing directly to the Outreach 2.0 framework.

Requirements

• 1 to 5 years of experience in Sales Operations, Growth, Marketing Operations, or a similar field.
• Motivation and learning agility are valued more highly than experience.
• Strong tool proficiency: comfortable adopting new SaaS platforms, APIs, and data exports. AI tools (Claude, ChatGPT) are already part of your daily workflow.
• Strong data skills: advanced Excel required. SQL or Python is a plus but not mandatory.
• Excellent written communication skills. Fluent French and English required; an additional European language is appreciated.
• Autonomous, organized, and process-oriented, with a strong inclination toward documentation and continuous improvement.

Technical Skills

• Lemlist
• Lemwarm
• SimilarWeb
• Tableau
• HubSpot
• Python
• A central role within an AI-driven outbound engine that is still being built and is already one of the most advanced in the industry. You will help create and shape the playbooks.
• Direct exposure to the Head of Growth, Heads of Sales across six markets, and the Marketing team.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.