AI-Driven Change Manager for IT Transformation

Tata Consultancy Services; Puteaux; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Tata Consultancy Services is seeking a Change Manager for France Delivery to lead the people side of IT transformation programs and AI-led engagements. You will drive adoption of new processes, platforms and ways of working with structured change management, stakeholder engagement, communications and learning strategies across business and IT stakeholders.

The role covers end-to-end change across multiple workstreams (process, technology, data, operating model, culture) with interfaces to PMs,

Qualifications

• Bachelor’s degree in business, engineering, information systems, or related field.
• 8–10 years in Organizational Change Management within IT and business transformation.
• Experience with ERP/CRM rollouts, cloud adoption, digital workplace, or GenAI deployments.
• Proven use of Prosci ADKAR or equivalent frameworks; Agile/SAFe familiarity.

Responsabilités

• Define and execute a Change Management Strategy aligned to program outcomes.
• Build an integrated Change Plan covering communications, engagement, training, adoption, readiness and reinforcement.
• Conduct change impact assessments and maintain a prioritized backlog.
• Identify stakeholders and define engagement governance.
• Run workshops and feedback loops with leaders and end users; translate feedback into improvements.
• Coach sponsors and managers to lead change effectively.
• Develop communications narratives for executives to frontline users.
• Plan learning journeys and support UAT/preview groups.
• Coordinate hypercare and post-go-live support to accelerate adoption.

Connaissances

AI proficiency

Fluent French

Fluent English

Formation

Bachelor's degree

Master's degree preferred

Description du poste

Tata Consultancy Services is seeking a Change Manager for France Delivery to lead the people side of IT transformation programs and AI-led engagements. You will drive adoption of new processes, platforms and ways of working with structured change management, stakeholder engagement, communications and learning strategies across business and IT stakeholders.

The role covers end-to-end change across multiple workstreams (process, technology, data, operating model, culture) with interfaces to PMs,