Account Manager - US-Market (VIE New York)

Greenly; Paris; Hybrid; EUR 65,000 - 69,000; Full time

Benefits offered by this job

VIE allowance

International health insurance

Mobility support

Paid leave

Manhattan offices

Flexible remote work

Job summary

Greenly is seeking an Account Manager for a VIE assignment: start in Paris, then move to New York to grow our US customer base. You will build strong executive relationships, identify upsell opportunities, and partner with internal teams to drive retention and growth across enterprise accounts.

The role requires 2–5 years in account management or sales, fluency in English and French, and a passion for sustainability.

Qualifications

• 2–5 years of account management or sales experience with enterprise accounts.
• Solid knowledge of sustainability frameworks and regulations.
• Customer-obsessed with strong relationship-building and problem solving.
• Strong analytical skills and ability to use data in decision-making.

Responsibilities

• Build and develop relationships with customers, based on trust and respect to increase retention and reduce churn.
• Identify upsell and cross-sell opportunities to increase net revenue retention.
• Liaise between the customer and internal teams to ensure alignment and delivery.
• Keep accurate records pertaining to inventory and account notes.
• Manage and resolve complex customer situations and ensure high satisfaction.
• Design and implement efficient reporting to Management, including retention analysis and improvement suggestions.

Skills

Account management

Sales mindset

Data analysis

Sustainability knowledge

Bilingual EN/FR

Cross-team collaboration

Job description

About us

Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management. In 2026, Greenly joined forces with the Nordic‑founder company Normative. Today, we are a global leader in carbon accounting, proudly B‑Corp certified and part of the French Tech 120. Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in‑house climate experts. Now, more than 4,000 companies in 30+ countries use Greenly to manage their climate strategy: from carbon assessments and life‑cycle analyses to SBTi trajectories and compliance with CSRD and CBAM. We are a team of 200+ people from 40+ nationalities, based in Paris, London, Barcelona, and New York. To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and one billion tons of CO₂ under management.

Our Values

• Ambition for climate: Minimize GHG emissions, maximize climate impact
• Deliver with agility: Work in small increments: fail fast, learn fast, win fast
• Own your opportunities: Achieve outstanding results by showing initiative and accountability
• Feedback paves the way: Succeed as a team by helping others progress
• Be one Team: Everyone is included and needed - work together with transparency and respect

Curious to know more? Check out our Culture Book, blog , and youtube channel.

About the role

We’re looking for an Account Manager to grow our customer base in the US, through a VIE (Volontariat International en Entreprise) based in our New York office.

You’ll build strong relationships with customers and prospects in the US by connecting with key business executives and stakeholders, and you’ll develop sales reports. You’ll also answer client questions and identify new business opportunities.

How it works

• Start in Paris (4 to 8 months). You’ll join our Paris office to get fully onboarded on Greenly’s offer, tools and teams, and start working with US accounts. During this period, you’ll work shifted hours on 2–3 evenings per week, finishing 2–3 hours later in the day to overlap with US time zones.
• Move to New York. You'll then transition to VIE status through Business France for a 12- or 18-month mission (18 months preferred), based in our New York office.
• Start date: ideally January 2027 in Paris, with a move to New York by September 2027 at the latest.

What you are going to do

• Build and develop relationships with customers, based on trust and respect to increase customer retention and reduce Logo Churn
• Identify upsell and cross-sell opportunities to increase NRR
• Liaise between the customer and internal teams
• Keep accurate records pertaining to inventory and account notes.
• Manage & resolve complex customer situations
• Build and improve dashboards and workflows to simplify the teams’ performance by automating repetitive tasks
• Design and implement efficient reporting to Management, including analysis of retention metrics and improvement suggestions

Skills to succeed

• Previous experience of 2–5 years in account management or sales, ideally with enterprise accounts.
• Solid knowledge of sustainability frameworks and regulations.
• Customer obsession: you love helping your clients and know how to nurture relationships.
• Sales mindset and analytical skills to use data in decision‑making.
• A clear understanding of Greenly’s offer and values.
• A native‑equivalent level of English and fluency in French.
• Great interpersonal and cross‑team collaboration skills.
• Comfortable working in a fast‑paced environment focused on scaling globally.
• Open to working shifted hours 2–3 evenings per week during the Paris period.
• Eligible for the VIE program (EU/EEA citizen, aged 18–28).

Perks & benefits

• VIE monthly allowance for New York: currently around €5K/month, in accordance with Business France rates
• International health insurance coverage through Business France
• International mobility support, including travel and visa arrangements under the VIE program
• 2.5 days of paid leave per month during the VIE mission
• Beautiful offices in Central Manhattan (Broadway)
• Flexible remote work options, subject to VIE rules and internal missions
• Top‑notch tools to help you do your best work
• A culture of autonomy, transparency, and collaboration — with a team of highly talented, committed people

Additional Paris-based period benefits

• For Paris period: A full package of 65k-69k € per year (fix + variable)
• Beautiful offices in the heart of Paris (9ᵉ arrondissement)
• Private medical insurance with Alan (including mental health support), 100% covered
• 50% Navigo reimbursement for public transport
• Sustainable lunch vouchers via Ekip
• Partial coverage of your Gymlib subscription

We’re a team shaped by diverse experiences and ideas.