Account Manager, Amazon Pickup & Return Points (PARP)

Amazon; Clichy; On-site; EUR 70,000 - 90,000; Full time

Job summary

Amazon France Logistique SAS is seeking an Account Manager for Amazon's alternative delivery solutions. You will manage relationships with major partners across retail, property management, and transportation, leading contract negotiations and expansion strategies.

Responsibilities include market analysis, network ownership, cross-functional collaboration, and driving improvements in the pickup network to ensure exceptional customer experience.

Qualifications

• Experience in analytical tasks or projects, working with data.
• Knowledge of Excel at an advanced level.
• Experience in program or project management.

Responsibilities

• Own and manage executive-level relationships with partner organizations.
• Lead complex contract negotiations including terms and SLAs.
• Conduct market analysis and forecasting to shape strategic decisions.
• Maintain ownership of the pickup network and optimize performance.
• Drive network development, rollout, and contract renewals.
• Collaborate with internal teams across functions.
• Lead business expansion and new product/service launches.
• Coordinate offline marketing and advertising with location partners.
• Ensure best-in-class customer experience across Pickup locations.

Skills

Advanced Excel

Data analysis

Project management

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Account Manager for Amazon's alternative delivery solutions.

About the Role

Amazon Pickup & Return Points (PARP) is an alternative delivery solution offering convenient pickup and return options to Amazon customers. As the Account Manager, you will be responsible for managing and expanding our network, handling major partners in retail, property management, and transportation sectors.

Key job responsibilities

• Own and drive executive-level relationships with stakeholders across partner organizations
• Lead complex contract negotiations, including commercial terms and service level agreements
• Conduct market analysis and forecasting to shape strategic decisions
• Maintain complete ownership of the pickup network, including performance optimization and expansion strategy
• Drive network development/roll-out, maintain and optimize current operations, conduct performance reviews, and manage contract renewals
• Work cross-functionally with internal teams (Tech Ops/Installation, Accounting, Marketing, Business Planning, Legal, Product Management)
• Lead business expansion, route-to-market strategies, and new product/service launches
• Drive offline Marketing and Advertising campaigns with location partners
• Ensure best-in-class customer experience across all Pickup locations

Basic Qualifications

• Experience in analytical tasks or projects, working with data
• Knowledge of Excel at an advanced level
• Experience in program or project management

Preferred Qualifications

• Experience working effectively on milestone-driven projects

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Company

Amazon France Logistique SAS

Job ID: A10566396