Account Manager, Amazon Pickup & Return Points (PARP)

Amazon Inc.; Clichy; On-site; EUR 60,000 - 90,000; Full time

Job summary

Amazon is seeking an Account Manager for Amazon Pickup & Return Points (PARP) to manage and expand our partner network in retail, property management, and transportation sectors.

You will own executive-level relationships, lead complex contract negotiations, and drive market analysis to shape strategic decisions, while ensuring best-in-class customer experience across pickup locations.

Qualifications

• Experience in analytical tasks or projects, working with data.
• Experience in program or project management.

Responsibilities

• Own and manage executive-level relationships with partner organizations.
• Lead contract negotiations including commercial terms and SLAs.
• Conduct market analysis and forecasting to shape strategic decisions.
• Maintain ownership of the pickup network and expansion strategy.
• Drive network development, operations optimization, and contract renewals.
• Collaborate cross-functionally with internal teams.

Skills

Data analysis

Project management

Advanced Excel

Tools

Excel

Job description

Account Manager, Amazon Pickup & Return Points (PARP)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build a world-class delivery experience, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as Account Manager for Amazon's alternative delivery solutions.

About the Role

Amazon Pickup & Return Points (PARP) is an alternative delivery solution offering convenient pickup and return options to Amazon customers. As the Account Manager, you will be responsible for managing and expanding our network, handling major partners in retail, property management, and transportation sectors.

Key job responsibilities

• Own and drive executive-level relationships with stakeholders across partner organizations
• Lead complex contract negotiations, including commercial terms and service level agreements
• Conduct market analysis and forecasting to shape strategic decisions
• Maintain complete ownership of the pickup network, including performance optimization and expansion strategy
• Drive network development/roll-out, maintain and optimize current operations, conduct performance reviews, and manage contract renewals
• Work cross-functionally with internal teams (Tech Ops/Installation, Accounting, Marketing, Business Planning, Legal, Product Management)
• Lead business expansion, route-to-market strategies, and new product/service launches
• Drive offline Marketing and Advertising campaigns with location partners
• Ensure best-in-class customer experience across all Pickup locations

Basic Qualifications

• Experience in analytical tasks or projects, working with data
• Knowledge of Excel at an advanced level
• Experience in program or project management

Preferred Qualifications

• Experience working effectively on milestone-driven projects

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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.