Account Executive, Western Europe

Via; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Hybrid working and beautiful office

Competitive compensation including stock options

25 days of annual leave plus RTT days

Meal vouchers

Medical, disability, and life insurance

Résumé du poste

Via is seeking an Account Executive in Paris to drive partner success and enhance urban transportation systems across Western Europe. This role is pivotal in managing relationships with city leaders and ensuring service excellence for improved public transit.

The ideal candidate will have over 4 years of relevant experience in a client-facing role, excellent skills in data analysis, and be fluent in both French and English. The position offers a hybrid work environment and competitive compensation including stock options.

Qualifications

• 4+ years of experience in a client-facing role.
• Ability to analyze service performance data.
• Strong negotiation skills for complex contracts.

Responsabilités

• Own the success of transportation systems in partner cities.
• Act as a trusted advisor to partners.
• Negotiate complex contract renewals and service expansions.

Connaissances

Fluency in French

Fluency in English

Data analysis

Relationship building

Negotiation skills

Description du poste

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

As an Account Executive at Via, you will be the face and voice of Via for our partners in Western Europe, both internally and externally. You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day. This is a high-impact individual contributor role at the heart of our mission.

About the Role

• Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via's full platform, including Citymapper, to make the case for better transit
• Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth
• Analyse service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth
• Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio
• Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services
• Fluency in French and English is required; additional languages are a plus

About You

• 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
• Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations
• An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations
• A reliable self-starter with a growth mentality; you thrive in fast-paced environments and aren't deterred by setbacks or pivots
• An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor

What We Offer

• A chance to be part of a company recognized for its commitment to social impact
• Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)
• Competitive compensation, including stock options
• 25 days of annual leave plus RTT days
• Meal vouchers provided through Swile
• Medical, disability, and life insurance covered through Via

There has never been a more exciting time to be on the cutting edge of public mobility.