Account Executive, Western Europe

Remix; Paris; Sur place; EUR 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Stock options

Hybrid work

25 days annual leave

Meal vouchers Swile

Health insurance

Disability and life insurance

Résumé du poste

Via is on a mission to transform public transit with a data-driven platform. We’re seeking an Account Executive to own relationships with Western Europe city and agency partners, driving renewals and service expansions.

You’ll be the face of Via, translating partner needs into actionable outcomes using our full platform. You’ll work in a collaborative, fast-paced environment, fluent in French and English, with a track record in client-facing roles and a growth mindset.

Qualifications

• 4+ years in a client-facing role (consulting, customer success, or tech)
• Data-driven with ability to translate numbers into actionable insights
• Entrepreneurial relationship builder who stays calm in high-stakes situations
• Self-starter with a growth mindset in fast-paced environments
• Strong team player who mentors others while delivering as an individual contributor

Responsabilités

• Own the success of transportation systems in partner cities and serve as primary contact for executive city and agency leadership
• Act as trusted advisor, translating partner needs into service improvements and revenue opportunities using Via’s platform
• Build deep, long-term relationships by identifying pain points and delivering solutions for growth
• Analyze service performance data daily/weekly to provide actionable recommendations for quality and efficiency
• Negotiate multi-year renewals and expansions to increase year-on-year revenue
• Advocate for new products internally to expand partner services
• Fluency in French and English is required; additional languages are a plus

Connaissances

Client-facing

Data analytics

Relationship building

Self-starter

Team player

Description du poste

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.

Account Executive at Via, you will be the face and voice of Via for our partners in Western Europe, both internally and externally. You’ll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it — from complex renewals to service expansions. Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day. This is a high-impact individual contributor role at the heart of our mission.

About the Role

• Own the success of transportation systems in your partners’ cities, serving as the primary point of contact for executive city and agency leadership
• Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via’s full platform, including Citymapper, to make the case for better transit
• Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth
• Analyse service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth
• Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio
• Advocate internally for your partners, championing new products and capabilities that expand the size and scope of their services
• Fluency in French and English is required; additional languages are a plus

About You

• 4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company
• Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations
• An entrepreneurial relationship builder who stays calm and considered in politically sensitive, high-stakes situations
• A reliable self-starter with a growth mentality; you thrive in fast-paced environments and isn’t deterred by setbacks or pivots
• An excellent team player who views success as a collective effort and takes pride in mentoring others while delivering as a strong individual contributor

What We Offer

• A chance to be part of a company recognized for its commitment to social impact
• Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)
• Competitive compensation, including stock options
• 25 days of annual leave plus RTT days
• Meal vouchers provided through Swile
• Medical, disability, and life insurance covered through Via

There has never been a more exciting time to be on the cutting edge of public mobility.

Ready to join the ride?