Tour guide, Nordic Adventures OY, Rovaniemi, Lapland, Finland

Nordic Adventures Oy; Rovaniemi; On-site; EUR 17,000 - 25,000; Part time

Benefits offered by this job

Paid training

Accommodation possible

Overtime pay per collective agreement

Job summary

Nordic Adventures Oy in Rovaniemi, Finland, seeks proactive Tour Guides for winter season tours. You will act as host, driver and guide, keeping guests safe, comfortable and engaged while delivering memorable experiences.

Experience is not required, but a background in tourism or customer service helps. A driving license for winter conditions is an advantage, and accommodation may be discussed. Positions are part-time or full-time.

Qualifications

• Flexibility and good time management are essential.
• Strong teamwork and collaboration with other guides are required.
• Excellent customer service attitude is expected.
• Confident spoken English with groups; other languages are a plus.
• Valid B driving license for winter conditions is required.

Responsibilities

• Host, driver and guide during tours, ensuring safety and engagement.
• Support the team with additional tasks as needed.
• Lead activities and help with equipment and clothing for guests.

Skills

Customer service mindset

Teamwork

Time management

Calm under pressure

English proficiency

Education

Background in tourism or customer service (preferred)

Tools

Driving license (winter conditions)

Job description

Nordic Adventures is a local tour company based in Rovaniemi, Finnish Lapland. We create unique, once-in-a-lifetime experiences and unforgettable memories for our guests through small, well-organized, and personal tours.

We are looking for proactive, outgoing, and customer-oriented people who enjoy working with others and can stay calm under pressure. If this sounds like you, we’d love to hear from you.

As a Tour Guide, your role will be varied and hands-on: you’ll act as a host, driver, and guide, making sure guests feel safe, comfortable, and engaged throughout the tour. Depending on your experience, you may also support the team in additional tasks.

Previous guiding experience is not required, but a background in tourism or customer service is a plus.

Position – Tour Guide. Contract period: 16 November 2026 – March / April 2027.

Employment type: Part-time or Full-time.

Requirements:

• – Flexibility, adaptability, and good time management;
• – Strong teamwork skills and the ability to collaborate with other guides;
• – Excellent customer service attitude;
• – Confident spoken English with groups (other languages are a plus);
• – Valid B driving license (winter conditions driving experience);
• – Drive guests to tour locations (winter conditions included);
• – Assisting with equipment and clothing;
• – Leading activities and ensure safety at all times;
• – Creating a warm, engaging atmosphere for international guests;
• – Handling unexpected situations calmly and professionally;
• – Ability to work in cold outdoor conditions;
• – Confident driving skills (winter driving experience is a strong advantage);
• – Ability to stay calm and make decisions under pressure.

What we offer:

• – A supportive and friendly work environment;
• – Work in small groups, with a focus on quality over volume;
• – Unique tour locations away from mass tourism;
• – A well-organized operation with clear communication and support;
• – A safe and dynamic workplace;
• – Paid training (including local knowledge and familiarization trips to key venues);
• – Compensation for overtime, Sundays, and public holidays (as per collective agreement), plus paid holidays;
• – Stable monthly contract;
• – Possibility of accommodation (can be discussed individually).

Osaamisalue: Asiakaspalvelu, Hallinto- & toimistotehtävät, Hotelli-, ravitsemus- & matkailuala