Supervisor

N-Clean Oy; Uusimaa; On-site; EUR 28,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

Onboarding journey and N-Clean Academy

Leadership development

International work community

Safe and respectful environment

Employee wellbeing commitment

Job summary

N-Clean Oy in Helsinki Metropolitan Area is seeking a Supervisor to lead and develop service operations at a hotel site. You will manage people, organize daily operations, and ensure high-quality, efficient service delivery while aligning with company values.

The role emphasizes hands-on leadership, operational development, and financial responsibility, with opportunities for growth in an international, people-focused environment.

Qualifications

• Relevant experience in the property services, hospitality, facility services, or other service industries.
• Strong communication and collaboration skills, with the ability to motivate, coach, develop, and lead a team fairly and consistently.
• A customer-focused and solution-oriented mindset.
• The ability to plan and develop operations cost-effectively and manage change in a practical environment.
• Readiness to take responsibility for your site’s operations and performance.
• Adequate digital skills for using workplace tools and systems.
• A positive, responsible, and goal-oriented attitude, combined with a business-minded approach.
• Finnish and/or English language skills, both spoken and written. One language must be fluent, while the other can be at a basic working level.
• Previous experience in supervisory work or team leadership is considered an advantage

Responsibilities

• Leading site operations, quality, and customer satisfaction
• Managing personnel, including recruitment, onboarding, workforce scheduling, and supporting employee wellbeing
• Managing and developing customer relationships, promoting additional sales opportunities, and identifying new business opportunities
• Monitoring site finances, budgets, and resources, while improving profitability
• Developing operations in a goal-oriented manner, identifying risks, and ensuring a safe working environment
• Reporting key performance indicators and service performance
• Participating in cleaning work when required

Skills

Leadership

Team management

Communication

Customer focus

Operational planning

Budget awareness

Finnish/English bilingual

Job description

Join Our Team as a Supervisor in the Helsinki Metropolitan Area!

Would you like to lead your own team and be responsible for ensuring smooth service delivery at a customer site? With us, work is carried out responsibly as part of a reliable and supportive team.

We are looking for an energetic and responsible Supervisor who enjoys leading people, organizing daily operations, and building a respectful and well-functioning work community.

In this role, you will be responsible for the daily operations of a hotel, leading and developing service operations, people management, and customer collaboration in an international and people-focused environment.

The position combines hands-on daily leadership, ensuring high quality and efficient service delivery together with your team, operational development, financial responsibility, implementing changes in practice, and working in line with our company values.

This role may be suitable for you whether you are already an experienced supervisor, a cleaning industry professional looking to advance your career, or someone seeking a new direction in a different field.

Your Responsibilities

• Leading site operations, quality, and customer satisfaction
• Managing personnel, including recruitment, onboarding, workforce scheduling, and supporting employee wellbeing
• Managing and developing customer relationships, promoting additional sales opportunities, and identifying new business opportunities
• Monitoring site finances, budgets, and resources, while improving profitability
• Developing operations in a goal-oriented manner, identifying risks, and ensuring a safe working environment
• Reporting key performance indicators and service performance
• Participating in cleaning work when required

What We Expect from You

• Relevant experience in the property services, hospitality, facility services, or other service industries
• Strong communication and collaboration skills, with the ability to motivate, coach, develop, and lead a team fairly and consistently
• A customer-focused and solution-oriented mindset
• The ability to plan and develop operations cost-effectively and manage change in a practical environment
• Readiness to take responsibility for your site’s operations and performance
• Adequate digital skills for using workplace tools and systems
• A positive, responsible, and goal-oriented attitude, combined with a business-minded approach
• Finnish and/or English language skills, both spoken and written. One language must be fluent, while the other can be at a basic working level
• Previous experience in supervisory work or team leadership is considered an advantage

We Offer Two Positions

• Position 1: 1 October 2026 to 10 February 2027
• Position 2: 1 November 2026 to 30 November 2027
• Position 3: 1 October 2026 to 30 April 2027

1. Work is mainly performed on weekday mornings, although weekend shifts and early morning shifts starting at 6:00 AM may also be required
2. A competitive salary of approximately €2,500-€2,800 per month, depending on your experience
3. Comprehensive onboarding through our renewed onboarding journey and N-Clean Academy, together with personal support when starting in the role
4. Opportunities to develop your leadership skills and build your career within a growing organization
5. An international and encouraging work community
6. A safe and respectful working environment
7. Fair employment terms and a strong commitment to employee wellbeing

Equality and Responsibility

Every employee is important to us. We lead our workplace fairly and treat everyone with respect. We do not tolerate discrimination in any form.

We operate responsibly and are committed to maintaining a safe and healthy working environment.

Why Join Us?

Our priority is that you enjoy your work and feel that what you do matters. We continuously invest in employee experience and smooth everyday operations, and it shows in our results: our employee eNPS score is an outstanding 55.

This is reflected in our positive working atmosphere, appreciation for people, and strong sense of teamwork. We have also been recognized for our work:

• In 2024, we were named Finland’s Most Human-Centric Workplace
• In 2025, we achieved 3rd place in the same category
• In 2025, we also achieved 3rd place in the _Finland’s Most Human-Centric Working Life Act_ category

Osaamisalue: Siivousala