Strategic Partner Operations Lead

M-Files; Helsinki; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Flexible remote work

Uncapped commission structure

Travel for team meetings

Job summary

M-Files is recruiting a Partner Operations Manager to optimize the Partner Sales Organization, streamline processes, and manage tools and data for efficient operations.

You will collaborate with Sales, Deal Desk, and Marketing Ops; develop AI-forward reporting; and lead partner governance to drive revenue growth. This role supports multiple Nordic markets with flexible remote options.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred).
• 5+ years in Sales Ops or Revenue Ops in a fast-paced environment.
• Experience with Salesforce and sales enablement tools.
• Strong analytical, communication, and stakeholder management skills.
• Proficiency in AI, Excel, SQL, and Power BI.

Responsibilities

• Partner with the Sales Executive to deliver partner revenue targets and cadence.
• Design scalable partner processes and workflows.
• Develop and maintain AI-forward systems, processes, and reporting.
• Manage CRM and partner systems with data integrity and audit readiness.
• Support the partner program, MDF management, partner agreements, and governance.
• Define partner territory planning, quota setting, and compensation models.
• Collaborate with stakeholders in home and partner markets.
• Identify process improvements to boost partner and partner sales productivity.
• Collaborate with Deal Desk and Marketing Ops to streamline Lead to PO processes.
• Provide insights and recommendations based on sales data and trends.
• Support partner recruitment, onboarding, scorecarding, and training.
• Ensure alignment between GTM strategy and operational execution.

Skills

AI forward thinking

CRM proficiency

SQL

Power BI

Cross-functional collaboration

Forecasting

Education

Bachelor's degree in Business/related field

MBA preferred

Tools

Salesforce

Excel

Power BI

Job description

M-Files is recruiting a Partner Operations Manager to optimize the Partner Sales Organization, streamline processes, and manage tools and data for efficient operations.

You will collaborate with Sales, Deal Desk, and Marketing Ops; develop AI-forward reporting; and lead partner governance to drive revenue growth. This role supports multiple Nordic markets with flexible remote options.