Service Project Manager

Hitachi ABB Power Grids; Finland; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Hitachi Energy in Finland is seeking a Service Project Manager to lead service activities across sites in a hybrid setup. You will oversee maintenance, review on-site work and actively support field maintenance, while maintaining strong customer relations.

You will manage service agreements, coordinate with Service Sales, act as project manager for service projects, and ensure a seamless customer experience through proactive communication and warranty coordination. The role requires a B.Sc.

Qualifications

• B.Sc. in electrical engineering and relevant experience with power systems.
• Service oriented with solution-oriented approach.
• Basic IT skills and ability to learn modern engineering applications.
• High integrity and a strong safety-first mindset.
• Experience from power system service/maintenance.
• Electrical Qualification Level 1 is an advantageous credential.

Responsibilities

• Manage service agreements with customers.
• Provide sales and maintenance services related to power distribution in cooperation with Service Sales.
• Act as Project Manager for service projects.
• Provide high-end specialist services.
• Establish long‑term customer relationships by understanding customers' needs and demonstrating in‑depth technical service solutions knowledge.
• Serve as the primary point of contact for customers, ensuring a seamless and positive customer experience.
• Coordinate warranty jobs and connect them with our sales team.

Skills

Service mindset

Solution oriented

IT skills

Safety mindset

Power systems experience

Driver's license

Finnish language

English language

Education

B.Sc. in Electrical Engineering

Electrical Qualification Level 1

Job description

We are looking for a Service Project Manager to join our Service Business Unit at Hitachi Energy in Finland. In this role, you will work in a hybrid setup, combining remote work, office-based work, and regularly site visits. You will oversee maintenance and service activities, review work on-site, and, when required, take an active role in leading and supporting maintenance work in the field. Regular customer meetings, project reviews, and stakeholder communication are also key aspects of the position.

The primary location for this role is Lappeenranta, Vaasa, or Vantaa, although other locations in Finland may be considered based on the candidate's qualifications. Travel is primarily within Finland.

How You'll Make an Impact

• Managing service agreements with customers.
• Providing sales and maintenance services related to power distribution in cooperation with Service Sales.
• Acting as Project Manager for service projects.
• Providing high-end specialist services.
• Establishing long‑term customer relationships by understanding customers' needs and demonstrating in‑depth technical service solutions knowledge.
• Serve as the primary point of contact for customers, ensuring a seamless and positive customer experience.
• Building trust and maintaining sustainable relationships with customers by handling and coordinating warranty jobs, ensuring continuous communication and connecting them with our sales team.

Your background

• B.Sc. in electrical engineering and relevant experience with power systems or other suitable education and vast experience with power systems.
• Service oriented person with solution-oriented approach.
• Basic IT skills as well as the ability to learn modernengineering applications.
• High integrity and a strong "safety first" mindset.
• Experience from power system service / maintenance.
• Electrical Qualification Level 1, or eligibility to obtain the required certification is an advantage.
• Understanding power quality, relay protection and communication is an advantage.
• Understanding the basics of substation design is seen as an advantage.
• Knowledge of commercial contracts is an advantage.
• Excellent written and spoken skills in Finnish. Basic skills in English.
• Quality-focused, customer-oriented team player who iswilling to commit to long-term objectives and development.
• Valid driver’s license.
  

For further information, please contact the recruiting manager, Tapani Kuikka, tel. [phone].

Job type Full time

Work arrangement Hybrid

Experience Experienced

Job function Project | Program Management

Contract Regular

Publication date 2026-09-09

Reference number R0141691

About Hitachi Energy

We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission‑critical technologies to power their daily lives.

With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next.

With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. We welcome you to apply today.