Service Project Manager

Hitachi Automotive Systems Americas, Inc.; Vaasa; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Hitachi Energy Finland Oy is looking for a Service Project Manager to join our Service Business Unit in Finland. The role blends remote work, office time, and regular site visits, with primary locations including Lappeenranta, Vaasa, or Vantaa.

You will oversee maintenance and service activities, lead service projects, and nurture customer relationships through clear communication and technical service excellence.

Qualifications

• B.Sc. in electrical engineering or related field with relevant power systems experience.
• Service-oriented with a solution-minded approach and strong communication skills.
• Basic IT skills and ability to learn engineering software applications.
• Electrical Qualification Level 1 is an advantage; driving license required.

Responsibilities

• Manage service agreements with customers and coordinate maintenance work.
• Lead and support service projects with a focus on customer satisfaction.
• Perform on-site reviews and liaise with sales for service solutions.
• Establish long-term relationships and communicate effectively with stakeholders.

Skills

Power systems knowledge

Customer service mindset

Electrical qualification 1

English basics

Driving license

Education

B.Sc. in electrical engineering

Job description

Location: Vaasa, Ostrobothnia, Finland Job ID: R0141691 Date Posted: 2026-09-09 Company Name: HITACHI ENERGY FINLAND OY Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No

Job Description

The opportunity We are looking for a Service Project Manager to join our Service Business Unit at Hitachi Energy in Finland. In this role, you will work in a hybrid setup, combining remote work, office-based work, and regularly site visits. You will oversee maintenance and service activities, review work on-site, and, when required, take an active role in leading and supporting maintenance work in the field. Regular customer meetings, project reviews, and stakeholder communication are also key aspects of the position. The primary location for this role is Lappeenranta, Vaasa, or Vantaa, although other locations in Finland may be considered based on the candidate's qualifications. Travel is primarily within Finland.

How You'll Make an Impact

• Managing service agreements with customers.
• Providing sales and maintenance services related to power distribution in cooperation with Service Sales.
• Acting as Project Manager for service projects.
• Providing high-end specialist services.
• Establishing long-term customer relationships by understanding customers' needs and demonstrating in-depth technical service solutions knowledge.
• Serve as the primary point of contact for customers, ensuring a seamless and positive customer experience.
• Building trust and maintaining sustainable relationships with customers by handling and coordinating warranty jobs, ensuring continuous communication and connecting them with our sales team.

Your background

B.Sc. in electrical engineering and relevant experience with power systems or other suitable education and vast experience with power systems. Service oriented person with solution-oriented approach. Basic IT skills as well as the ability to learn modern engineering applications. High integrity and a strong “safety first” mindset. Experience from power system service / maintenance. Electrical Qualification Level 1, or eligibility to obtain the required certification is an advantage. Understanding power quality, relay protection and communication is an advantage. Understanding the basics of substation design is seen as an advantage. Knowledge of commercial contracts is an advantage. Excellent written and spoken skills in Finnish. Basic skills in English. Quality-focused, customer-oriented team player who is willing to commit to long-term objectives and development. Valid driver’s license.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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