Service Engineer

ADB Safegate BV, Suomen sivuliike; Vantaa; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Global exposure

Technical training and development

International collaboration

Hybrid/modern working models

Job summary

ADB SAFEGATE in Vantaa, Finland is seeking a Field Service Engineer to service, commission, and diagnose mission-critical airport systems. You will work on-site and remotely, maintain technical documentation, and support customers while traveling up to 30%.

The role requires hands-on electrical/automation experience, ability to read drawings, and strong communication in Finnish and English. You will engage with international teams and stakeholders in a dynamic global environment.

Qualifications

• Degree or professional qualification in Electrical Engineering, Automation Technology, Computer Science, IT, or a comparable technical field.
• Hands-on experience with electrical/automation/industrial IT systems and diagnostic tools.
• Strong troubleshooting across hardware, software, electrical, and control systems.
• Ability to read electrical drawings and wiring diagrams (low/medium voltage).
• Proficient Finnish and English; capable of communicating technically to customers and colleagues.
• Willingness to travel up to 30% and occasional after-hours work.
• Valid Category B driving license; travel independently to customer sites.
• Ability to manage tasks independently while collaborating with international teams.
• Strong customer-facing communication and ownership mindset.

Responsibilities

• Perform servicing, preventive maintenance, commissioning, and diagnostics of hardware and software on-site and remotely.
• Maintain and update technical documentation.
• Provide technical expertise and customer support.
• Collaborate with internal and external stakeholders while owning tasks.
• Conduct on-site surveys and prepare technical reports.
• Represent ADB SAFEGATE professionally in customer interactions.

Skills

Electrical Eng

Automation Tech

Computer Science

IT

Diagnostics

Troubleshooting

Read Electrical Drawings

Finnish & English

Travel Readiness

Customer Interaction

Education

Electrical Engineering degree

Tools

Diagnostic software

Test equipment

Windows

Linux

SQL databases

Python

Remote monitoring tools

Job description

Location: Vantaa, Finland

At ADB SAFEGATE, we are shaping the future of airport performance. Our solutions help airports operate more safely, efficiently, and sustainably — from aircraft approach to gate departure.

Your Mission

In this role, you will be an important part of our technical team, ensuring that mission‑critical airport systems are commissioned, maintained, and supported to the highest standards.

You will:

• Perform servicing, preventive maintenance, commissioning, and diagnostics of ADB SAFEGATE hardware and software systems, both on‑site and remotely.
• Maintain and update technical documentation.
• Provide technical expertise and support to our customers.
• Collaborate closely with internal and external stakeholders while independently taking ownership of assigned tasks.
• Conduct on‑site surveys and prepare technical reports.
• Represent ADB SAFEGATE professionally in all customer interactions.

Your Profile

We are looking for a practical, ambitious, and reliable professional who enjoys solving technical problems, working directly with customers, and taking ownership in an international environment.

Required qualifications

• A degree or professional qualification in Electrical Engineering, Automation Technology, Computer Science, IT, or a comparable technical field.
• Hands‑on experience with electrical, automation, control, or industrial IT systems, including confidence in using technical tools, test equipment, and diagnostic software.
• Strong troubleshooting and problem‑solving skills, with the ability to identify faults across hardware, software, electrical, and control systems.
• Practical experience with low‑ or medium‑voltage equipment and the ability to read electrical drawings and wiring diagrams.
• Professional working proficiency in Finnish and English, with the ability to communicate technical information clearly to customers and international colleagues.
• Willingness to travel up to 30%, including occasional short‑notice assignments. Some commissioning and service activities may take place outside standard working hours.
• A valid Category B driving licence and willingness to travel independently to customer sites.
• Ability to manage assigned service and commissioning tasks independently while collaborating effectively with international engineering, project, and customer support teams.
• Strong customer‑facing communication skills and the ability to provide professional technical support, guidance, and updates.
• A proactive and responsible approach, with strong quality awareness, customer focus, and ownership of assigned tasks.

Preferred qualifications

• Previous experience as a Field Service Engineer, Commissioning Engineer, System Engineer, Service Technician, or in a similar customer‑facing technical role.
• Experience with airport systems, airfield lighting, industrial infrastructure, or other safety‑or‑operationally critical systems.
• Practical knowledge of PLC systems, switchgear, control equipment, and industrial automation.
• Experience administering and troubleshooting Windows and/or Linux operating systems.
• Working knowledge of SQL databases, including basic diagnostics, queries, and system support.
• Familiarity with scripting or programming languages used for diagnostics, configuration, automation, or system integration, such as Python, Bash, batch scripting, C#, or JavaScript.
• Experience with cloud‑connected systems, remote monitoring solutions, networking, or remote support tools.
• A relevant Finnish electrical safety qualification. Candidates who are eligible and willing to obtain the required qualification may also be considered.
• Knowledge of other European languages.

What We Offer

At ADB SAFEGATE, you will join an innovative industry leader where your work directly contributes to safer and smarter airport operations worldwide.

We offer:

• A role in a global company setting benchmarks in airport safety, efficiency, and technology.
• A dynamic work environment with challenging and meaningful projects.
• International cooperation with experienced colleagues and customers.
• Flat hierarchies, open communication, and modern working models.
• The friendly atmosphere of a medium‑size company combined with the strength of a global organization.
• Opportunities for personal development, technical training, and professional growth.
• Opportunities to work on customer projects in Finland and across Europe.
• A varied, practical, and engaging role where no two days are the same.

Ready to Help Airports Move Smarter?

If you are passionate about technology, enjoy hands‑on fieldwork, and want to be part of an international team delivering critical airport solutions, we would like to hear from you.

Join ADB SAFEGATE and help shape the future of safe, efficient, and sustainable airport operations.

Employment relationship: Employment

Wage: Other Experience and skill based

Working time: Daytime work, Evening work, Night work

Traveling: The job involves travel

Number of positions: 1

Source: Job Market Finland/Työmarkkinatori

Osaamisalue: Asennus, huolto & kunnossapito, Asiakaspalvelu, Hallinto- & toimistotehtävät, IT & tietoliikenne, Teollisuus & tuotanto, Tutkimus, kehitys & tuotekehitys