Service Engineer

ADB SAFEGATE; Vantaa; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

International collaboration

Technical training

Career development

Flexible scheduling

Job summary

ADB SAFEGATE invites applications for a Field Service/Commissioning Engineer to support customers in Finland and across Europe. The role focuses on installing, commissioning, maintaining, and supporting complex airport systems to the highest standards.

Ideal candidates will have hands-on electrical/automation experience, strong troubleshooting, and the ability to communicate technical information clearly to international colleagues and customers. Travel up to 30% is expected.

Qualifications

• Degree or professional qualification in Electrical Engineering, Automation Technology, Computer Science, IT, or similar.
• Hands-on experience with electrical/automation/industrial IT systems; use of tools and diagnostics.

Responsibilities

• Install, commission, maintain, and support mission-critical airport systems.
• Perform servicing, preventive maintenance, commissioning and diagnostics on-site and remotely.
• Update and handle technical documentation.
• Provide technical expertise and customer support.
• Collaborate with internal and external stakeholders on-site; take ownership of tasks.
• Conduct on-site surveys and compile technical reports.

Skills

Electrical troubleshooting

On-site servicing

Customer-facing communication

Reading electrical drawings

Diagnostic software use

Willingness to travel

Driving licence B

Education

Electrical Engineering / Automation Technology qualification

Computer Science / IT background

Tools

Test equipment

PLC systems knowledge

Windows/Linux administration

SQL basics

Scripting/Programming (Python/PowerShell/C#)

Job description

At ADB SAFEGATE, we are shaping the future of airport performance. Our solutions help airports operate more safely, efficiently, and sustainably — from aircraft approach to gate departure.

To strengthen our international service teams in Finland, we are looking for a motivated and hands‑on Field Service/Commissioning Engineerto support our customers with advanced airport technology solutions.

Your Mission

In this role, you will be an important part of our technical team, ensuring that mission‑critical airport systems are installed, commissioned, maintained, and supported to the highest standards.

You will:

• Perform servicing, preventive maintenance, commissioning, and diagnostics of ADB SAFEGATE systems, both on-site and remotely, covering software and hardware.
• Handle and update technical documentation.
• Provide technical expertise and support to our customers.
• Collaborate closely with internal and external stakeholders on-site, while also taking ownership of assigned tasks independently.
• Perform on-site surveys and compile technical reports.
• Represent the company professionally in front of customers.

Your Profile

We are looking for a practical, ambitious, and reliable professional who enjoys solving technical problems, working directly with customers, and taking ownership in an international environment.

Required qualifications

• A degree or professional qualification in Electrical Engineering, Automation Technology, Computer Science, IT, or a comparable technical field.
• Hands-on experience with electrical, automation, control, or industrial IT systems, including confidence in using technical tools, test equipment, and diagnostic software.
• Strong troubleshooting and problem‑solving skills, with the ability to identify faults across hardware, software, electrical, and control systems.
• Practical experience with low- or medium‑voltage equipment and the ability to read electrical drawings and wiring diagrams.
• Professional working proficiency in Finnish and English, with the ability to communicate technical information clearly to customers and international colleagues.
• Willingness to travel up to 30%, including occasional short‑notice assignments. Some commissioning and service activities may take place outside standard working hours.
• A valid Category B driving licence and willingness to travel independently to customer sites.
• Ability to manage assigned service and commissioning tasks independently while collaborating effectively with international engineering, project, and customer support teams.
• Strong customer‑facing communication skills and the ability to provide professional technical support, guidance, and updates.
• A proactive and responsible approach, with strong quality awareness, customer focus, and ownership of assigned tasks.

Preferred qualifications

• Previous experience as a Field Service Engineer, Commissioning Engineer, System Engineer, Service Technician, or in a similar customer‑facing technical role.
• Experience with airport systems, airfield lighting, industrial infrastructure, or other safety‑or operationally critical systems.
• Practical knowledge of PLC systems, switchgear, control equipment, and industrial automation.
• Experience administering and troubleshooting Windows and/or Linux operating systems.
• Working knowledge of SQL databases, including basic diagnostics, queries, and system support.
• Familiarity with scripting or programming languages used for diagnostics, configuration, automation, or system integration, such as Python, Bash, batch scripting, C#, or JavaScript.
• Experience with cloud-connected systems, remote monitoring solutions, networking, or remote support tools.
• A relevant Finnish electrical safety qualification. Candidates who are eligible and willing to obtain the required qualification may also be considered.
• Knowledge of other European languages.

What We Offer

At ADB SAFEGATE, you will join an innovative industry leader where your work directly contributes to safer and smarter airport operations worldwide.

• A role in a global company setting benchmarks in airport safety, efficiency, and technology.
• A dynamic work environment with challenging and meaningful projects.
• International cooperation with experienced colleagues and customers.
• Flat hierarchies, open communication, and modern working models.
• The friendly atmosphere of a medium‑sized company combined with the strength of a global organization.
• Opportunities for personal development, technical training, and professional growth.
• Opportunities to work on customer projects in Finland and across Europe.
• A varied, practical, and engaging role where no two days are the same.