Field Service Engineer, Data Center

Eaton Corporation; Vantaa; On-site; EUR 45,000 - 60,000; Full time

Job summary

Eaton Corporation has opened a modern campus in Vantaa, Finland, and is seeking a Field Service Engineer. This role involves working on large data center projects as a UPS systems commissioning engineer, offering high-level technical support and training to local engineers.

The ideal candidate will have a background in electrical installations, experience with three phase systems, and be fluent in English and Finnish. The position includes responsibilities for technical escalations and managing subcontractors.

Qualifications

• Installer electrical background and suitable electrical education are required.

Responsibilities

• Provide the highest level of technical expertise in Data Center commissioning activities.
• Train Local Field Service Engineers in commissioning activities.
• Manage key account technical escalations with engineers and customers.

Skills

Three phase electrical installation or maintenance experience

Good understanding of switch panels and power distribution

English and Finnish language skills

Communication skills

Customer focus

Flexibility

Ability to work together with different cultures

Proactive

Education

B.Sc. in Electrical engineering (advantage)

Job description

Eaton has opened a modern, state‑of‑the‑art campus in Vantaa, Finland, dedicated to its critical power systems business. The campus brings together all business functions under one roof, including RDE, manufacturing, warehousing, sales and service, and product marketing. Over the past two years, Eaton’s Critical Power Solutions headquarters and Center of Excellence for data centers in Vantaa facility have expanded significantly, welcoming more than 150 new employees – and we’re continuing to grow. At Eaton, we are committed to Lead, Invest and Execute for Growth.

What you’ll do

Main tasks in this role is to act as a Field Service Engineer (FSE) in Finland and Nordic in working in large data centre projects as UPS systems commissioning engineer. You provide a first class commissioning service as a part of the project and commissioning teams. You are a professional electrician, good team player and you like technical challenges. You will work also in other Nordic countries as needed, travelling time to Nordic level is 25%. Responsible for overseeing Data centre commissioning, on behalf of Eaton Field Service in local service unit & as well as within the cluster level, if required.

Key Responsibilities

• Provide the highest level of technical expertise in all Data Center commissioning activities.
• Support and train Local Field Service Engineers in such activities.
• Onboard, coach and mentor new Field Service Engineers that join Eaton.
• Manage key account technical escalations providing support including site visits, to engineers and customers alike, drive escalations to conclusion and provide feedback where necessary.
• Work closely with Project Managers, advising on commissioning considerations and assisting on selection of suitable engineers, carry out site visits as required.
• Assist Project Management Organization with support of high profile clients, providing technical advice and attending site visits as required.
• Maintain direct links with business units (factories) and act as focal point for all technical exchange regarding the commissioning procedures and testing.
• Manage sub contractor teams.
• Perform Health & Safety audits of Field Service Engineer and subcontractors ensuring the high standards required by EATON are maintained.

Qualifications

• Installer electrical background, suitable electrical education, B.sc. in Electrical engineering is advantage.

Skills

• Three phase electrical installation or maintenance experience.
• Good understanding of switch panels and power distribution.
• English and Finnish language skills (Fluent).
• Communication skills / Customer Focus / Flexibility / Be able to work together with different cultures / Able to follow instructions / Proactive.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, color, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.