Senior IT-Support Specialist

mirka; Jepua; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Permanent employment with attractive  

Job summary

Mirka is seeking a Senior IT Support Specialist to complement the IT department. You will balance hands-on operational tasks with development work, acting as a technical anchor within a collaborative Helpdesk team.

You will support operations in Finland while assisting our global business units, ensuring a stable, modern IT environment and driving improvements across the stack.

Qualifications

• Several years of IT support experience.
• Strong expertise in Active Directory, Microsoft Intune, and Microsoft 365.
• Experience with device management and IT security.
• Structured, proactive, and self-driven approach to work.
• Excellent communication skills.

Responsibilities

• Administer and further develop solutions within Active Directory, Microsoft Intune, and Microsoft 365.
• Work with modern endpoint and device management solutions.
• Drive standardization, automation, and continuous improvements.
• Act as a technical expert in complex Helpdesk cases.
• Document key policies, procedures, and standards.

Skills

Active Directory

Microsoft Intune

Microsoft 365

Device management

IT security

Automation/scripting

Communication skills

Tools

VMware

Citrix

Veeam

Job description

Are you an experienced IT Support Specialist who thrives on taking responsibility, improving ways of working, and serving as a technical anchor within an organization? Would you like to work in an international environment where your expertise truly makes a difference?

We are now looking for a Senior IT Support Specialist to join Mirka’s IT department – a key role for someone who wants to combine hands‑on operational work with development and continuous improvement.

About the Role

In this position, you are more than just support – you are an important driver in ensuring a stable, modern, and efficient IT environment. You will work closely with both end users and IT colleagues and serve as a valuable resource within our Helpdesk team. You enjoy working collaboratively but also have the initiative and drive to work independently.

You will support operations in Finland while also assisting our global business units.

Your Responsibilities

• Administer and further develop solutions within Active Directory, Microsoft Intune, and Microsoft 365

• Work with modern endpoint and device management solutions

• Drive standardization, automation, and continuous improvements

• Act as a technical expert in complex Helpdesk cases

• Document key policies, procedures, and standards

Who We Are Looking For

• Several years of experience in IT support

• Strong expertise in Active Directory, Microsoft Intune, and Microsoft 365

• Experience with device management and IT security

• Structured, proactive, and self-driven approach to work

• Excellent communication skills

Preferred Qualifications

• Experience working in international IT environments

• Knowledge of automation and/or scripting

• Experience with Veeam

• Experience with VMware and/or Citrix

Why Choose Mirka?

• A global and growing company

• Opportunity to drive technical development and improvement initiatives

• A skilled and supportive team

• Professional growth and development opportunities

• Permanent employment with attractive benefits

Application

We look forward to hearing from you and welcoming you as a key player in our team!

Please submit your application by completing the application form no later than August 16, 2026.

For more information about the position, please contact Roger Snellman, IT Infrastructure Manager, via email during week 33 at [e-mail].