Sales Coordination Specialist

Vaisala; Vantaa; On-site; EUR 50,000 - 65,000; Full time

Job summary

Vaisala seeks a Sales Coordination Specialist at its Vantaa headquarters to support the order-to-cash process. You will work with global customers and internal teams, ensuring smooth sales operations and excellent customer experience across quotations, orders and invoicing.

You will collaborate with Sales, Finance, Logistics and other teams, acting as a subject-matter expert for designated tools and processes while driving data quality and continuous improvement.

Qualifications

• Minimum 5 years in sales coordination/support, customer service, or a similar role.
• B.Sc. degree or equivalent qualification.
• Excellent communication and stakeholder management skills.
• Experience with CRM and ERP systems (Salesforce; SAP S/4HANA).
• Fluent English; additional languages are a plus.

Responsibilities

• Manage end-to-end processing of product, service and contract orders, incl. quotes.
• Serve as primary operational contact for quotations, orders and invoicing inquiries.
• Collaborate with internal stakeholders to resolve issues and ensure order execution.
• Manage billing activities from start to finish.
• Maintain and improve customer master data quality.
• Act as superuser and SME for designated tools and processes, guiding global teams.
• Support sales and order-related documentation.

Skills

Org & coordination

Communication

Stakeholder management

Problem-solving

Customer focus

Growth mindset

AI tools awareness

Education

B.Sc. in relevant field

Tools

Salesforce

SAP S/4HANA

Job description

We are looking for a Sales Coordination Specialistto join our Sales Coordination team at Vaisala headquarters in Vantaa, Finland. This role offers broad exposure to both the operational and commercial sides of a truly global business, while giving you the opportunity to become a trusted expert for customers and internal stakeholders alike.

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

• Global customer and business exposure – You will work closely with global customers and teams, gaining insight into both the operational and commercial sides of Vaisala
• Independent responsibility – You will have ownership of your own area, while collaborating with different stakeholders
• Diverse and collaborative team – You will join a diverse team where different perspectives are valued and collaboration across the organization is part of everyday work
• Opportunity to grow as an expert – You will have the chance to develop into a subject matter expert, supporting global teams in selected tools, processes, or specialist areas

What's your role?

You will be part of our Sales Coordination team of skilled global professionals. Together with the team, you will have an excellent opportunity to support smooth sales operations and ensure excellent customer experience throughout the order-to-cash process. In this role, you will be working in close co-operation with customers, Sales, Finance, Logistics, and other internal stakeholders. You will report to Sales Operations Manager.

Your responsibilities include:

• Manage the end-to-end processing of product, service, and contract orders, including preparing and maintaining customer quotations
• Serve as the primary operational contact for customers regarding quotations, orders, and invoicing-related inquiries
• Collaborate closely with internal stakeholders to resolve issues efficiently and ensure smooth order execution
• Manage billing activities from start to finish
• Maintain and continuously improve the quality of customer master data
• Act as a superuser and subject matter expert for designated tools and/or processes, providing guidance and support to global teams
• Support with sales and order-related documentation

What will you bring?

• A minimum of 5 years of experience in sales coordination/support, customer service, or a similar commercial coordination role
• B.Sc. degree in relevant field, or equivalent qualification
• Strong organizational and coordination skills
• Experience working with CRM and ERP systems, such as Salesforce and SAP S/4HANA
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across the organization
• A proactive, detail-oriented, and customer-focused mindset, combined with strong problem-solving abilities
• Fluent English language skills; additional language skills are considered an advantage
• A willingness to act as a subject matter expert and support colleagues globally through training, guidance, and knowledge sharing
• Curiosity and a growth mindset to explore, learn, and apply AI tools in your daily work. We expect everyone at Vaisala to actively discover how AI can enhance their work

For additional information

please contact Sales Operations Manager, Heikki Nissinen, [phone], on October 23rd between 9:00-10:00, and on October 30th between 9:00-10:00. Please note that applications sent via email cannot be processed due to privacy reasons.