Remote Swedish CS Rep in Greece — Relocation & Bonus

FH Collective Academy; Maarianhamina; Remote; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Flight ticket within the EU

Airport pickup

Relocation support to Greece

Remote work flexibility

Job summary

FH Collective Academy is seeking a Customer Service Representative to join a fully remote team supporting a global online community. Relocation support to Greece is available for EU candidates; you will work remotely while settling into Greece.

You'll communicate in Swedish and English, provide empathetic support, and investigate account issues and content reports.

You will use data insights to improve the user experience, advocate for safety, and grow with an international mission-driven group.

Qualifications

• Fluent in Swedish and English.
• Familiarity with digital platforms (training provided).
• Strong interpersonal and analytical skills.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.
• Fluency in Swedish and English; strong interpersonal and analytical skills.

Skills

Fluency in Swedish

Fluency in English

Interpersonal skills

Analytical mindset

Tools

Digital platforms

Job description

FH Collective Academy is seeking a Customer Service Representative to join a fully remote team supporting a global online community. Relocation support to Greece is available for EU candidates; you will work remotely while settling into Greece.

You'll communicate in Swedish and English, provide empathetic support, and investigate account issues and content reports.

You will use data insights to improve the user experience, advocate for safety, and grow with an international mission-driven group.