Remote Finnish CS Rep in Greece with Relocation Support

FH Collective Academy; Jyväskylä; Remote; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package (EU)

Performance bonus

Remote work flexibility

Job summary

FH Collective Academy is hiring a Customer Service Representative to support a global online community from a fully remote setup, with relocation assistance to Greece. You will handle customer inquiries, investigate issues, and advocate for safety and understanding of the product.

Fluency in Finnish and English is essential, with strong interpersonal and analytical abilities. This role offers relocation support and the flexibility of remote work within a vibrant, international team.

Qualifications

• Fluency in Finnish and English is required.
• Provide empathetic customer support to a global audience.
• Investigate account issues and content reports accurately.
• Use data to enhance the user experience.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Finnish fluency

English fluency

Interpersonal skills

Analytical skills

Empathy

Tools

Digital platforms

Job description

FH Collective Academy is hiring a Customer Service Representative to support a global online community from a fully remote setup, with relocation assistance to Greece. You will handle customer inquiries, investigate issues, and advocate for safety and understanding of the product.

Fluency in Finnish and English is essential, with strong interpersonal and analytical abilities. This role offers relocation support and the flexibility of remote work within a vibrant, international team.