Remote Swedish CSR in Greece with Relocation Support

FH Collective Academy; Turku; Remote; EUR 18,000 - 30,000; Full time

Job summary

FH Collective Academy seeks a Customer Service Representative to join a fully remote team with relocation support to Greece. You’ll assist a global online community in Swedish and English, resolve issues, and help maintain a safe, helpful platform from anywhere in the world.

Experience with digital platforms is welcomed; training is provided. Relocation package includes EU flight and airport pickup, supporting a smooth move and continued career growth within an international, mission-driven team.

Qualifications

• Familiarity with digital platforms is expected; training provided.
• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience
• Fluency in Swedish and English

Skills

Fluency in Swedish

Fluency in English

Empathy and soft skills

Job description

FH Collective Academy seeks a Customer Service Representative to join a fully remote team with relocation support to Greece. You’ll assist a global online community in Swedish and English, resolve issues, and help maintain a safe, helpful platform from anywhere in the world.

Experience with digital platforms is welcomed; training is provided. Relocation package includes EU flight and airport pickup, supporting a smooth move and continued career growth within an international, mission-driven team.