Remote Finnish CS Rep in Greece — Relocation & Bonus

FH Collective Academy; Lahti; Remote; EUR 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Relocation package

Flight within EU

Airport pickup

Performance bonus

Zusammenfassung

FH Collective Academy is seeking a Customer Service Representative to relocate to Greece, with remote work options and relocation support for EU candidates. You will assist a global online community, handle inquiries, and ensure safe, positive user experiences.

Requirements include fluency in Finnish and English, strong interpersonal skills, and a willingness to engage with platform data to improve user satisfaction in an international team.

Qualifikationen

• Fluent in Finnish and English.
• Experience in customer support or community platforms.
• Familiarity with data insights to improve user experience.

Aufgaben

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Kenntnisse

Finnish fluency

English fluency

Customer support

Data analysis

Jobbeschreibung

FH Collective Academy is seeking a Customer Service Representative to relocate to Greece, with remote work options and relocation support for EU candidates. You will assist a global online community, handle inquiries, and ensure safe, positive user experiences.

Requirements include fluency in Finnish and English, strong interpersonal skills, and a willingness to engage with platform data to improve user satisfaction in an international team.