Remote Customer Support in Greece with Relocation

FH Collective Academy; Pietarsaari; Remote; EUR 1,700 - 2,800; Full time

Benefits offered by this job

Relocation package

EU flight ticket

Airport pickup

Remote work

Job summary

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This role is fully remote with relocation support to Greece this summer.

You will handle empathetic customer support, investigate issues, advocate for safety, and use data insights to improve user experience. Fluency in Swedish and English is required, with strong interpersonal and analytical skills.

Qualifications

• Fluency in Swedish and English is required.
• Experience in customer support or service roles is beneficial.
• Comfortable working remotely and adapting to a global audience.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.
• Collaborate with the team to resolve inquiries efficiently.

Skills

Fluency in Swedish

Customer service

Interpersonal skills

Job description

FH Collective Academy is seeking a Customer Service Representative to support a global online community. This role is fully remote with relocation support to Greece this summer.

You will handle empathetic customer support, investigate issues, advocate for safety, and use data insights to improve user experience. Fluency in Swedish and English is required, with strong interpersonal and analytical skills.