Remote Swedish Customer Support in Greece | Relocation Help

FH Collective Academy; Vaasa; Remote; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Relocation support

EU flight ticket

Airport pickup

Monthly performance bonus up to 250EUR

Job summary

FH Collective Academy is hiring a Customer Service Representative for a fully remote role supporting a global online community. Relocation support to Greece is available to help you settle smoothly this summer.

You will communicate in Swedish and English, provide empathetic assistance, investigate issues, and advocate for safety and product understanding. A relocation package includes EU flight, airport pickup, and a monthly performance bonus up to 250 EUR.

Qualifications

• Fluency in Swedish and English is required.
• Previous customer support experience is preferred.
• Familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.
• Fluency in Swedish and English in daily interactions.
• Strong interpersonal and analytical skills.
• Demonstrate a solutions-driven mindset and willingness to help others.

Skills

Swedish fluency

English fluency

Customer service

Empathy

Analytical skills

Job description

FH Collective Academy is hiring a Customer Service Representative for a fully remote role supporting a global online community. Relocation support to Greece is available to help you settle smoothly this summer.

You will communicate in Swedish and English, provide empathetic assistance, investigate issues, and advocate for safety and product understanding. A relocation package includes EU flight, airport pickup, and a monthly performance bonus up to 250 EUR.