Rare Disease Field Experience Specialist (Finland)

Sanofi; Espoo; On-site; EUR 65,000 - 90,000; Full time

Job summary

Sanofi Finland seeks a Customer Experience Specialist for Rare (Blood) Diseases to drive the commercial success of our therapies. You will engage with healthcare professionals and key customers, supporting high-impact launches and helping shape the trajectory of our rare disease portfolio and future pipeline.

This field-based role requires +5 years in pharmaceutical sales, a strong network in hematology or immunology, and a proactive, collaborative mindset to optimize patient outcomes.

Qualifications

• Background in pharmaceutical sales (+5 years), ideally with experience in hematology or a related therapeutic area.
• Existing network of customers within hematology or immunology is a plus.
• Strong communicator with networking skills.
• Patient and customer centric mindset.
• Team player, leveraging and interacting with all relevant internal teams across brand organizations.
• Self-reliant starter, able to prioritize effort and optimize the experience for physicians and HCPs across distinct disease areas to create impact.
• Agile and adaptable, comfortable managing a multiple-product, multiple-disease-area portfolio.
• Growth mindset.

Responsibilities

• Establish and maintain strong relationships with HCPs across hematology and immunology.
• Deliver compelling brand messaging and drive sales targets.
• Collaborate with KOLs and customers to identify needs and remove barriers.
• Monitor customer journeys and align with cross-functional teams.

Job description

Sanofi Finland seeks a Customer Experience Specialist for Rare (Blood) Diseases to drive the commercial success of our therapies. You will engage with healthcare professionals and key customers, supporting high-impact launches and helping shape the trajectory of our rare disease portfolio and future pipeline.

This field-based role requires +5 years in pharmaceutical sales, a strong network in hematology or immunology, and a proactive, collaborative mindset to optimize patient outcomes.