Quality Compliance Specialist — ISO 9001 & SOC 2 Lead

M-Files Oy; Tampere; On-site; EUR 60,000 - 90,000; Full time

Job summary

M-Files Oy is seeking a Quality & Compliance Specialist to oversee the ISO 9001 quality management system and support ISO/IEC 27001 and SOC 2. You will coordinate audits, maintain documentation, and drive corrective actions in collaboration with Information Security & Compliance, Product Engineering, Cloud Operations and Legal.

You will coordinate carbon footprint calculations and help embed quality and compliance into daily work across our global teams.

Qualifications

• Bachelor's or Master's degree in Quality Management, Compliance, Information Security or related field.
• Hands-on experience operating or auditing an ISO 9001 quality management system.
• Experience coordinating audits and managing non-conformances and corrective actions.
• Strong organizational, documentation, and analytical skills.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Practical experience using AI tools, or a strong interest in learning them.

Responsibilities

• Maintain the quality management system, including the quality policy, objectives and process documentation.
• Be the main user of the system we use to run our quality management processes, and suggest improvements with IT.
• Prepare management reviews and report on system performance.
• Prepare for and coordinate ISO 9001 certification and surveillance audits.
• Plan and coordinate internal audits and follow up findings and corrective actions.
• Coordinate external audits by certification bodies, SOC 2 auditors and customers.
• Keep policies and procedures current with process owners and calendar of reviews and audits.
• Follow changes in regulatory requirements and assess impact on processes.
• Support customer compliance requests, including questionnaires and documentation.
• Support supplier risk assessments and business continuity training.
• Coordinate documentation and evidence across frameworks including carbon footprint.

Skills

Quality management

Audit coordination

Documentation

Communication

AI tools

Education

Quality/Compliance degree

Job description

M-Files Oy is seeking a Quality & Compliance Specialist to oversee the ISO 9001 quality management system and support ISO/IEC 27001 and SOC 2. You will coordinate audits, maintain documentation, and drive corrective actions in collaboration with Information Security & Compliance, Product Engineering, Cloud Operations and Legal.

You will coordinate carbon footprint calculations and help embed quality and compliance into daily work across our global teams.