ISO Quality & Compliance Specialist | Audits & Governance

M-Files; Tampere; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

International team

Flexible work arrangement

Competitive compensation

Job summary

M-Files is seeking a Quality & Compliance Specialist to run the Quality Management System and support ISO 9001 and ISO/IEC 27001 certifications and SOC 2 reporting. You will manage documentation, internal audits, corrective actions and audit coordination to strengthen compliance for customers.

You will collaborate with Information Security & Compliance, Product Engineering, Cloud Operations and Legal to embed quality and regulatory practices into daily work, including carbon footprint

Qualifications

• Bachelor's or Master's degree in Quality Management, Compliance, Information Security or a related field, or equivalent experience.
• Hands-on experience operating or auditing an ISO 9001 quality management system.
• Experience coordinating audits and managing non-conformances and corrective actions.
• Strong organizational, documentation, and analytical skills.
• Excellent communication and collaboration skills across technical and non-technical teams.
• Practical experience using AI tools, or a strong interest in learning them.

Responsibilities

• Maintain the quality management system and coordinate ISO 9001 work with IT and process owners.
• Prepare management reviews and report on system performance.
• Prepare for and coordinate ISO 9001 certification and surveillance audits.
• Plan and coordinate internal audits and follow up findings and corrective actions.
• Coordinate external audits by certification bodies, SOC 2 auditors and customers.
• Follow regulatory changes and support customer compliance requests, supplier risk assessments and business continuity.

Skills

ISO 9001

Auditing

Documentation

Analytics

Communication

AI tools

Education

Bachelor's or Master's degree in Quality Management, Compliance, Information Security or related field

Tools

Audit software

Job description

M-Files is seeking a Quality & Compliance Specialist to run the Quality Management System and support ISO 9001 and ISO/IEC 27001 certifications and SOC 2 reporting. You will manage documentation, internal audits, corrective actions and audit coordination to strengthen compliance for customers.

You will collaborate with Information Security & Compliance, Product Engineering, Cloud Operations and Legal to embed quality and regulatory practices into daily work, including carbon footprint