Operations Manager, Radisson RED Helsinki

Arina; Helsinki; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

Sokotel Oy, operating Radisson RED Helsinki, seeks an Operations Manager to lead daily hotel operations, drive profitability, and inspire a creative team. You will align with RED and Radisson Hotel Group strategies, manage budgets, and propel guest experience through innovative services.

Fluent in Finnish and English, you’ll motivate diverse teams, adapt to a fast-paced environment, and champion technology and social engagement to push the venue forward.

Qualifications

• Experience in hotel operations leadership.
• Strong communication and relationship-building skills.
• Fluency in Finnish and English.

Responsibilities

• Develop and implement business strategies aligned with RED and Radisson Hotel Group’s mission and goals.
• Achieve venue profit, customer service and revenue targets by leading hotel operations.
• Lead engagement and retention strategies for creatives (employees) at the venue.
• Embrace the RED service culture and reinforce skills that leave a lasting guest impression.

Skills

Hotel operations

Leadership

Budgeting

Financial acumen

Tech savvy

Finnish language

English language

Job description

Operations Manager, Radisson RED HelsinkiThis website uses a Google Analytics cookie and uses the information it contains for analytics purposes. An analytics cookie allows us to analyse returning visitors and how they use the service. The cookie remains valid for two years, and the contained information will not be disclosed to any third parties. By accepting the use of the analytics cookie, you enable the cookie on our website. Your consent is session-based and will be requested at the beginning of each session.# S Group Careers## Operations Manager, Radisson RED HelsinkiApply: RADISSON RED HELSINKI: Full time: Posted Today: R-39764Primary location:HELSINKI**Operations Manager, Radisson RED Helsinki** RED CuratorJoin our team and lead the **Radisson RED** revolution. Our evolution of all you thought you knew about a hotel and how it operates. Are you up for the challenge? Join our fast paced, dynamic and creative environment. Be our champion for RED Helsinki and help us break down boundaries, mold minds, and provide guests with a new hotel experience – loud, artistic, exciting, funky... like none they have experienced before. Are you **RED’s champion**? + You are a hotelier and leader – you know operations, you’ve managed teams of all sizes, you know how to motivate your squad to achieve amazing things, and least of all you understand budgets and profitability+ You are passionate – about technology, innovation, creativity, art, music, fashion, urban culture and organizing events of this nature+ You are social – you don’t just understand the latest trends in technology and social media, you are on the leading edge and social technology is part of who you are+ You are a change agent – change is part of you, you are part of change. Adaptability and resiliency is in your nature+ You are a communicator – face to face or via social media, connecting with others is what you do best+ You are a boss – your business acumen and creativity will drive the venue forward Does the above describe you? Then we want to hear from you!To make our HR folks happy... below highlights of few of those typical ‘responsibilities’ and ‘requirements’ you may be used to seeing in other job postings**.** **Key responsibilities:** + Develop and implement business strategies aligned with RED and Radisson Hotel Group’s mission, vision, values and strategies+ Achieve the venue’s profit, customer service and revenue goals, by leading the operations of the hotel+ Lead the development of strategies and practices that support the engagement and retention of all creatives (ie employees)+ Embrace the RED service culture – reinforcing skills for creatives that create a lasting impression on guests and the overall guest experience**Desired Skills and Experience:** + Hotel operations and leadership experience (you have been Director of Operations, Hotel Manager, etc.)+ Natural leader, motivator and relationship builder+ Energetic, optimistic, flexible, and adaptable+ Creative problem solver and innovator+ Passionate about the hospitality industry, RED and the RED experience+ Tech savvy+ Business and financial acumen+ Fluent in Finnish and English **Apply no later than 8.11.2026!** Contact Cluster General Manager Anna Vunneli, p. 050 564 6521 if you still have something in mind. ***Radisson RED – A vibrant and stylish stay. Be inspired.****Radisson RED presents a playful twist on the conventional. We inject new life into hotels through informal services where anything goes, a social scene that’s waiting to be shared and bold design that kick-starts the fun. Always fresh, we give RED guests endless opportunities to tune in and out - switching effortlessly between business and pleasure.* ***Sokotel Oy** is a hotel operator and affiliated company of SOK Liiketoiminta Oy. Sokotel operates 14 Sokos Hotels and 8 Radisson hotels in Finland. Our hotels are located in Helsinki capital region, Tampere, and Oulu.* *In Sokotel we are the same family. We work together to exceed our guests’ expectations. We want to charm and take care. About you too. With us in Sokotel you get to work with reliable and interesting hotel brands in several hotels and you will enjoy the most versatile personnel benefits in Finland. People, growth and development are at the center of our operations, and from us you get a guarantee of good management.*