Hotel Operations Leader - Creative & Tech-Savvy, Helsinki

Arina; Helsinki; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

Sokotel Oy, operating Radisson RED Helsinki, seeks an Operations Manager to lead daily hotel operations, drive profitability, and inspire a creative team. You will align with RED and Radisson Hotel Group strategies, manage budgets, and propel guest experience through innovative services.

Fluent in Finnish and English, you’ll motivate diverse teams, adapt to a fast-paced environment, and champion technology and social engagement to push the venue forward.

Qualifications

• Experience in hotel operations leadership.
• Strong communication and relationship-building skills.
• Fluency in Finnish and English.

Responsibilities

• Develop and implement business strategies aligned with RED and Radisson Hotel Group’s mission and goals.
• Achieve venue profit, customer service and revenue targets by leading hotel operations.
• Lead engagement and retention strategies for creatives (employees) at the venue.
• Embrace the RED service culture and reinforce skills that leave a lasting guest impression.

Skills

Hotel operations

Leadership

Budgeting

Financial acumen

Tech savvy

Finnish language

English language

Job description

Sokotel Oy, operating Radisson RED Helsinki, seeks an Operations Manager to lead daily hotel operations, drive profitability, and inspire a creative team. You will align with RED and Radisson Hotel Group strategies, manage budgets, and propel guest experience through innovative services.

Fluent in Finnish and English, you’ll motivate diverse teams, adapt to a fast-paced environment, and champion technology and social engagement to push the venue forward.