Operations Manager, Radisson RED Helsinki

3350 SOKOTEL OY; Helsinki; On-site; EUR 65,000 - 90,000; Full time

Job summary

Sokotel Oy/ Radisson RED Helsinki seeks an Operations Manager to lead daily hotel operations and manage teams in a dynamic, creative environment.

You will drive profitability, guest experience and service standards while aligning with RED and Radisson Hotel Group strategies. Fluency in Finnish and English essential; apply by 8 November 2026.

Qualifications

• Must have hotel operations leadership experience (Director of Operations, Hotel Manager, etc.)
• Strong people leadership and relationship-building abilities
• Energetic, optimistic, flexible, adaptable, and a creative problem solver

Responsibilities

• Develop and implement business strategies aligned with RED and Radisson Hotel Group’s mission
• Lead hotel operations to achieve profit, service and revenue goals
• Drive engagement and retention of creatives (employees) and reinforce RED service culture

Skills

Hotel operations

Leadership

People motivation

Communication

Adaptability

Creativity

Tech savvy

Business acumen

Finnish & English fluency

Job description

Primary location: HELSINKI Operations Manager, Radisson RED Helsinki RED Curator Join our team and lead the Radisson RED revolution. Our evolution of all you thought you knew about a hotel and how it operates. Are you up for the challenge? Join our fast paced, dynamic and creative environment. Be our champion for RED Helsinki and help us break down boundaries, mold minds, and provide guests with a new hotel experience - loud, artistic, exciting, funky... like none they have experienced before. Are you RED's champion?

• You are a hotelier and leader - you know operations, you've managed teams of all sizes, you know how to motivate your squad to achieve amazing things, and least of all you understand budgets and profitability
• You are passionate - about technology, innovation, creativity, art, music, fashion, urban culture and organizing events of this nature
• You are social - you don't just understand the latest trends in technology and social media, you are on the leading edge and social technology is part of who you are
• You are a change agent - change is part of you, you are part of change. Adaptability and resiliency is in your nature
• You are a communicator - face to face or via social media, connecting with others is what you do best
• You are a boss - your business acumen and creativity will drive the venue forward

Key responsibilities:

• Develop and implement business strategies aligned with RED and Radisson Hotel Group’s mission, vision, values and strategies
• Achieve the venue’s profit, customer service and revenue goals, by leading the operations of the hotel
• Lead the development of strategies and practices that support the engagement and retention of all creatives (ie employees)
• Embrace the RED service culture - reinforcing skills for creatives that create a lasting impression on guests and the overall guest experience

Desired Skills and Experience:

• Hotel operations and leadership experience (you have been Director of Operations, Hotel Manager, etc.)
• Natural leader, motivator and relationship builder
• Energetic, optimistic, flexible, and adaptable
• Creative problem solver and innovator
• Passionate about the hospitality industry, RED and the RED experience
• Tech savvy
• Business and financial acumen
• Fluent in Finnish and English

Apply no later than 8.11.2026!

Contact Cluster General Manager Anna Vunneli, p. 050 564 6521.

Radisson RED - A vibrant and stylish stay. Be inspired. Radisson RED presents a playful twist on the conventional. We inject new life into hotels through informal services where anything goes, a social scene that's waiting to be shared and bold design that kick-starts the fun. Always fresh, we give RED guests endless opportunities to tune in and out - switching effortlessly between business and pleasure.

Sokotel Oy is a hotel operator and affiliated company of SOK Liiketoiminta Oy. Sokotel operates 14 Sokos Hotels and 8 Radisson hotels in Finland. Our hotels are located in Helsinki capital region, Tampere, and Oulu. In Sokotel we are the same family. We work together to exceed our guests' expectations. We want to charm and take care.

About you too. With us in Sokotel you get to work with reliable and interesting hotel brands in several hotels and you will enjoy the most versatile personnel benefits in Finland. People, growth and development are at the center of our operations, and from us you get a guarantee of good management. With us, you get to influence Finnish consumer decisions, future retail, developing of digital services and Finland's best customer service through diverse work tasks. We offer jobs and chances for growth for various experts in different industries and different locations. Our deal includes also Finland's widest range of employee benefits and the best colleagues.

Read more: https://s-ryhma.fi/en/careers