On-Site IT Field Technician: Hardware Repair & Support

Gr8ttek, LLC; Lahti; Presencial; EUR 32.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Per-call pay ($40/call)

Dell/Lenovo certification training

Descripción de la vacante

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Finland. You will perform hardware-focused, break-fix services and solutions on client products, reporting to the Territory Supervisor.

You will troubleshoot and repair designated equipment and manage service calls with attention to documentation. The role requires 1–2 years of relevant experience, a technical school certification or equivalent, and a valid driver’s license.

Formación

• Technical certification or equivalent is required.
• 1–2 years of relevant experience preferred.
• Valid driver’s license is required.
• Own a basic repair tool kit is required.

Responsabilidades

• Provide customer break-fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Demonstrate excellent customer service skills.
• Accept and deliver all assigned service calls.
• Complete all admin tasks for each call.
• Control and return of assets and inventory.

Conocimientos

Customer service

Troubleshooting

Communication

Documentation

Educación

Technical school certification or equivalent

Descripción del empleo

Gr8ttek is seeking a regular Field Specialist to join its Infrastructure Delivery team in Finland. You will perform hardware-focused, break-fix services and solutions on client products, reporting to the Territory Supervisor.

You will troubleshoot and repair designated equipment and manage service calls with attention to documentation. The role requires 1–2 years of relevant experience, a technical school certification or equivalent, and a valid driver’s license.