Mobile Customer Service Representative

Citywork Oy; Helsinki; On-site; EUR 19,000 - 21,000; Full time

Benefits offered by this job

Diverse client-site work

Thorough onboarding

Meal allowances

Job summary

Citywork Oy in Helsinki is seeking a moving customer service professional to ensure daily operation and cleanliness of coffee equipment at client cafés. The role includes inventory replenishment, ordering products, and maintaining equipment, with frequent on-site visits.

The position is fixed-term from 19 Oct 2026 to 9 Apr 2027 with weekday hours 07:00–16:00. A B-driver's license and hygienic pass are advantageous; training is provided.

Qualifications

• Careful, precise, and neat work.
• Excellent service attitude and friendly customer service approach.
• Good physical condition due to extensive on-site travel (mostly on foot).
• Proactive and independent work style.
• B-driver's license.
• Hygienic pass and occupational safety card are a plus.

Responsibilities

• Ensuring daily operation and cleanliness of coffee equipment for client cafés
• Inventory replenishment
• Ordering products and materials
• Refilling equipment as needed
• Customer communication

Skills

Customer service

Attention to detail

Proactive

Independent worker

On-site mobility

Job description

A moving customer service role based in the Helsinki metropolitan area.

Duties

• ensuring daily operation and cleanliness of coffee equipment for client cafés
• inventory replenishment
• ordering products and materials
• refilling equipment as needed
• customer communication

Requirements

• careful, precise, and neat work
• excellent service attitude and friendly customer service approach
• good physical condition due to extensive on-site travel (mostly on foot)
• proactive and independent work style
• B-driver's license
• Hygienic pass and occupational safety card are a plus

Benefits

• diverse and independent work across varied client sites
• thorough onboarding
• fixed-term contract 19 Oct 2026–9 Apr 2027
• weekday hours from 07:00 to 16:00
• pay according to the Food Industry collective agreement at 14–15 €/h with meal allowances for moving work

For more information, contact Heini on weekdays at 9:15, tel. [phone].