Ocean & Air Freight Operations Specialist

Toll Group; Vantaa; On-site; EUR 38,000 - 54,000; Full time

Job summary

Toll Group in Finland is seeking an experienced Freight Coordinator to manage ocean and air freight shipments for import and export, handle bookings, cargo pickups, and delivery arrangements.

You will liaise with shipping lines, freight forwarders, customs brokers, and warehouses; monitor progress; and prepare shipping documentation while ensuring compliance and timely updates to customers.

Qualifications

• At least 3 years of experience in ocean freight operations.
• Knowledge of customs processes.
• Experience in air export operations is an advantage.
• Experience using freight management systems (such as CargoWise) and Microsoft Office.
• Strong attention to detail and excellent organizational skills.
• Customer-oriented mindset with strong communication abilities.

Responsibilities

• Coordinate ocean and air freight shipments for import and export movements.
• Manage booking processes, cargo pick-up and delivery arrangements, export and import clearances and prepare shipping documentation.
• Liaise with shipping lines, freight forwarders, customs brokers, transport providers, and warehouses.
• Monitor shipment progress and provide updates to customers and stakeholders.
• Maintain accurate shipment records and ensure compliance with customs and maritime regulations.
• Respond to customer inquiries and provide timely booking confirmations.
• Invoicing and operational administration activities.
• Contribute to a collaborative team environment focused on service excellence.

Skills

Attention to detail

Organizational skills

Customer-oriented mindset

Strong communication skills

Multitasking

Proactive attitude

Fluency in English

Fluency in Finnish

Tools

CargoWise

Microsoft Office

Job description

Toll Group in Finland is seeking an experienced Freight Coordinator to manage ocean and air freight shipments for import and export, handle bookings, cargo pickups, and delivery arrangements.

You will liaise with shipping lines, freight forwarders, customs brokers, and warehouses; monitor progress; and prepare shipping documentation while ensuring compliance and timely updates to customers.