Nordic Custody Operations & Client Services Lead

Euroclear; Helsinki; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Lunch allowances

Wellness options

Occupational health care

Volunteering day

Hybrid work model

Job summary

Euroclear Finland is seeking an Operations & Client Services Lead to join the Custody Services team in Helsinki. The role blends hands-on custody expertise with leadership of daily operational activities and back-office functions for international clients.

You will work with a close-knit team of custody professionals, focusing on service quality, process improvement and risk management while supporting ongoing development and knowledge sharing in a dynamic financial markets environment.

Qualifications

• A relevant university degree and several years of experience in similar roles within financial markets.
• Strong expertise in key areas of securities custody, particularly corporate actions, income processing and tax reporting.
• Fluency in Finnish and English.
• Experience with financial systems (e.g. SWIFT and CSD systems) is considered an advantage.
• Ability to work independently, make decisions and take ownership.
• Excellent analytical and problem‑solving skills with a development‑oriented mindset.
• Excellent communication and teamwork skills with the ability to provide expert guidance and support to the team.
• Attentive to details, customer‑oriented, and with positive and proactive working attitude.
• A solution‑oriented and flexible attitude in a changing environment.

Responsibilities

• Handle daily operational back‑office tasks, including settlement services and corporate actions.
• Process income and tax reporting activities.
• Participate in complex client‑facing work and collaborate with stakeholders.
• Develop processes and ways of working while ensuring quality and supporting risk management.
• Share expertise and mentoring team members.

Skills

Custody expertise

Analytical skills

Problem solving

Communication

Teamwork

Independence

Finnish language

English language

SWIFT knowledge

Education

University degree

Tools

SWIFT

CSD systems

Job description

Euroclear Finland is seeking an Operations & Client Services Lead to join the Custody Services team in Helsinki. The role blends hands-on custody expertise with leadership of daily operational activities and back-office functions for international clients.

You will work with a close-knit team of custody professionals, focusing on service quality, process improvement and risk management while supporting ongoing development and knowledge sharing in a dynamic financial markets environment.