Lifecycle Service Sales Enablement Lead

Evac Group; Espoo; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Evac Group is seeking a proactive Service Sales Support Lead to establish and grow a global lifecycle services support function. You will work with Sales, Service Operations, Product Management and Engineering to craft competitive, profitable service solutions and drive quoting, profitability analysis and commercial evaluations.

You will lead the development of the operating model, templates and tools, partnering with stakeholders to deliver customer-focused outcomes and continuous improvement

Qualifications

• Bachelor's or Master's degree in Engineering, Business or a related field.
• Proven experience in service sales, lifecycle services, technical sales support or commercial operations.
• Experience developing commercial processes, tools or support functions.
• Background within industrial, marine, environmental technology or a similar technical environment.
• Strong knowledge of quotation management, profitability analysis and lifecycle service sales.
• Experience working with ERP, CRM and business intelligence tools.
• Strong analytical and stakeholder management capabilities.
• Ability to translate technical solutions into customer value propositions.

Responsibilities

• Establish and continuously develop Evac's Service Sales Support operating model, processes and best practices.
• Create scalable quotation, costing, profitability and proposal management processes.
• Support frontline sales teams with quotations, commercial evaluations, profitability calculations and customer value propositions.
• Lead the development of complex service proposals while improving quality, win rates and margin performance.
• Drive automation and system development initiatives that improve proposal quality and speed.
• Improve the use, visibility and quality of installed base data to support service sales growth.
• Act as a key link between technical, commercial and operational teams to deliver compelling customer solutions.
• Support future capability development across the service sales community through collaboration, coaching and continuous improvement.

Skills

Service sales experience

Lifecycle services

Commercial operations

Technical sales support

Stakeholder management

ERP/CRM/BI tools

Commercial process development

Education

Bachelor's or Master's degree in Engineering, Business or related field

Tools

ERP/CRM/BI tools

Job description

Evac Group is seeking a proactive Service Sales Support Lead to establish and grow a global lifecycle services support function. You will work with Sales, Service Operations, Product Management and Engineering to craft competitive, profitable service solutions and drive quoting, profitability analysis and commercial evaluations.

You will lead the development of the operating model, templates and tools, partnering with stakeholders to deliver customer-focused outcomes and continuous improvement