Lakeside Resort Supervisor - Year-Round On-Site (Lapland)

Arctic GM & Sonka Resort | The Original Aurora Hunters®; Rovaniemi; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Lakeside setting

On-site role

Career development

Zusammenfassung

Sonka Resort in Rovaniemi, Finnish Lapland, seeks a hands-on Resort Supervisor to coordinate daily operations across reception, housekeeping and maintenance. The role focuses on staff scheduling, guest needs and ensuring rooms and services are ready on time.

On-site work, immediate start, and opportunities to train colleagues, optimise shift handovers and improve guest experiences in a premium lakeside retreat. Fluent English and a valid Finland driving licence are preferred.

Qualifikationen

• Experience in hospitality with reservations, scheduling or reporting.
• Ability to coordinate tasks during busy shifts and supervise staff.
• Fluent spoken and written English; on-site availability at Sonka Resort.

Aufgaben

• Review bookings, adjust staff schedules and ensure smooth handovers.
• Coordinate arrivals, departures and activities, answering guest enquiries.
• Lead daily routines, train colleagues and support reception, housekeeping and maintenance.
• Provide updates to management on issues and improvements.
• Check rooms and shared areas before guest arrival and coordinate with teams.
• Maintain guest information and flag discrepancies across channels.

Kenntnisse

Hospitality experience

Scheduling

Team coordination

English fluency

Tools

Hotel reservation systems

Jobbeschreibung

Sonka Resort in Rovaniemi, Finnish Lapland, seeks a hands-on Resort Supervisor to coordinate daily operations across reception, housekeeping and maintenance. The role focuses on staff scheduling, guest needs and ensuring rooms and services are ready on time.

On-site work, immediate start, and opportunities to train colleagues, optimise shift handovers and improve guest experiences in a premium lakeside retreat. Fluent English and a valid Finland driving licence are preferred.