IT Support L2

G-Tech247; Vantaa; Presencial; EUR 36 000 - 47 000; Tempo parcial

Resumo da oferta

G-Tech247 is seeking an experienced IT Support Technician (L2) to provide on-site IT support in Vantaa, Finland. The role focuses on diagnosing and resolving hardware and software issues for local users.

You will install and configure equipment, follow established procedures, and coordinate with the customer's IT team to ensure smooth service delivery, with a schedule of two days per week.

Qualificações

• Previous experience in L2 IT support.
• Good troubleshooting and problem-solving skills.
• Ability to work independently on-site.
• Must be based in or near Vantaa and available 2 days per week.

Responsabilidades

• Provide on-site Level 2 IT support and troubleshooting.
• Diagnose and resolve hardware and software issues.
• Assist with IT equipment setup, configuration, and maintenance.
• Follow technical documentation and customer procedures.
• Coordinate with the customer's IT team to ensure smooth service delivery.

Conhecimentos

IT support

Troubleshooting

On-site work

Independence

Descrição da oferta de emprego

IT Support Technician - L2

We are looking for an experienced IT Support Technician (Level 2) to provide on-site IT support in Vantaa, Finland.

Location: Vantaa, Finland

Schedule: 2 days per week

Role: IT Support - Level 2 (L2)

Key Responsibilities

• Provide on-site Level 2 IT support and troubleshooting.
• Diagnose and resolve hardware and software issues.
• Assist with IT equipment setup, configuration, and maintenance.
• Follow technical documentation and customer procedures.
• Coordinate with the customer's IT team to ensure smooth service delivery.

Requirements

• Previous experience in L2 IT support.
• Good troubleshooting and problem-solving skills.
• Ability to work independently on-site.
• Must be based in or near Vantaa and available 2 days per week.

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