IT Business Partner - POS & Food Ops (Helsinki)

Sodexo Oy; Helsinki; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible work environment

Annual bonus scheme

Training & development programs

Career growth opportunities

Occupational healthcare 24/7

Job summary

Sodexo Oy is seeking an IT Business Partner in Helsinki to bridge business strategy and technology. You will connect local business teams with regional Tech, translating priorities into IT initiatives that drive operational excellence and growth.

You will collaborate with stakeholders, manage vendor relationships, and monitor system performance to ensure value creation across the organization. The role requires Finnish and English proficiency and a strong background in IT and business alignment.

Qualifications

• Bachelor’s degree or equivalent in IT, BIS or related field.
• Experience translating business needs into IT requirements and system specs.
• Strong understanding of application ecosystems, integrations and data flows.
• Experience collaborating with stakeholders, tech teams, vendors and partners.

Responsibilities

• Act as the primary IT partner for POS and Food Management solutions.
• Translate business needs into functional requirements, user stories, and solution specs.
• Align local priorities with regional technology capabilities to support objectives.
• Represent local business in regional Communities of Practice and transformation initiatives.
• Coordinate changes, incidents and service improvements across global and regional solutions.
• Manage relationships with vendors and suppliers for effective service delivery.
• Monitor KPIs and service quality to identify opportunities for value creation.

Skills

POS systems

Business-IT liaison

Requirements gathering

Process mapping

API integrations

Vendor management

Data analysis

Service management

Stakeholder management

Finnish & English

Education

Bachelor's degree in Information Technology or related field

Job description

Sodexo Oy is seeking an IT Business Partner in Helsinki to bridge business strategy and technology. You will connect local business teams with regional Tech, translating priorities into IT initiatives that drive operational excellence and growth.

You will collaborate with stakeholders, manage vendor relationships, and monitor system performance to ensure value creation across the organization. The role requires Finnish and English proficiency and a strong background in IT and business alignment.