Hospitality & Facilities Coordinator

Bird Bird; Helsinki; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Lunch benefits

Culture benefits

Sport benefits

Commuting benefits

Job summary

Bird & Bird is seeking a Hospitality & Facilities Coordinator to take ownership of our hospitality and facilities at the heart of our Helsinki office. You will support client and employee experience, manage events, and lead reception and facilities teams in a collaborative, professional services environment.

The role offers a full-time position with a comprehensive benefits package. Office hours are 08:00–18:00 with occasional evenings; the role starts as soon as a suitable candidate is found,

Qualifications

• Experience in high-quality customer service in hospitality or professional services
• Experience leading a team and handling a range of administrative tasks
• Fluency in Finnish and English; strong communication skills

Responsibilities

• Lead hospitality and facilities functions with ownership of events
• Manage reception and junior trainee teams
• Oversee catering services and workspace cleanliness and functionality
• Coordinate meetings, calendars, and visitor management systems
• Interact with visitors and support client and employee experience

Skills

Customer service

Team leadership

Event management

Facilities coordination

Finnish & English fluency

Job description

Are you a dynamic and creative organizer who loves to exceed customer expectations and take pride in your work? Are you a proactive and solutions-oriented team player with a strong sense of ownership of your work? If you answered yes, this could be the perfect opportunity for you. We are looking for a Hospitality & Facilities Coordinator to join our team in Helsinki.

Bird & Bird is an international law firm with a strong focus on helping organizations navigate change, particularly in areas driven by technology and innovation. As part of our Business Services team, you will play an important role in supporting our people and clients. This diverse role encompasses a variety of responsibilities. With your work you can make a difference to our customer and employee experience as well as our office atmosphere. You will get our brand-new office to manage at the heart of the city.

What you'll do

As the Hospitality & Facilities Coordinator you will lead our hospitality and facilities functions. In this role, you will work in a versatile and responsible position at the heart of the organization, where client and employee experience, administration, and supporting our business come together. You will work alongside colleagues in our reception and wider hospitality team and will manage a variety of different administrative and hands-on tasks, such as:

• managing the reception and junior trainee teams
• taking ownership of events
• managing catering services
• ensuring the representativeness, functionality and tidiness of our client-facing and workspace areas
• maintaining and developing our office facilities
• welcoming and interacting with visitors
• arranging meetings; managing calendar, visitor management system and incoming calls

About you

Ideally, you have previous experience in high-quality customer service at an upscale hotel, conference services, hospitality, and/or at a law firm or other reputable professional services provider. Experience in leading a team as well as handling a wide range of administrative tasks is valued. In addition, you would be a great fit for us if you have:

• insight into event organisation and catering
• a commitment to maintaining a high-quality workplace environment through effective facilities coordination and service management
• a proactive approach, can-do attitude and flexibility
• the ability to juggle multiple tasks while maintaining a high level of accuracy and service quality
• a passion to lead a team and bringing out the best in everyone
• fluency in both Finnish and English
• a desire to further develop and strengthen our customer service and employee experience

What will you be offered?

You will work in a collaborative and supportive environment with skilled and dedicated colleagues, and you will have the opportunity to contribute to meaningful work in a professional services environment. With us, you will also have the rare opportunity to enjoy the benefits of a truly international law firm, such as Global Professional Development Programmes.

We offer you a full-time position with a comprehensive employee benefits package, including lunch, culture, sport and commuting benefits. Salary will be based on your experience and skills and will be discussed with selected candidates. Hours of work will be primarily during office hours (08.00-18.00), with occasional evenings on working days.

The role is expected to start as soon as a suitable candidate is found and from the beginning of December 2026 at the latest.

Interested in joining us?

If you have any questions, please contact Chief Operating Officer (Finland) Margaret Bigos by email at margaret.bigos(at)twobirds.com.

Bird & Bird is an international law firm with a focus on organizations being changed by or creating technology and the digital world. We combine exceptional legal expertise with deep industry knowledge and refreshingly creative thinking to help our clients achieve their commercial goals. We have over 3600 employees in 34 offices across Europe, the Middle East, Asia-Pacific and North America and a strong presence in the Nordics.

Bird & Bird is committed to creating and sustaining a diverse and inclusive environment. We know an inclusive culture makes us more innovative and agile. We're committed to treating everyone with kindness and respect, to creating an environment where everyone feels empowered and supported to succeed.

To find out more, please visit our social media channels and website www.twobirds.com/fi.