Global Solution Owner: Field Service & Workshops (Hybrid)

Wärtsilä; Helsingin seutukunta; Hybrid; EUR 110,000 - 140,000; Full time

Job summary

Wärtsilä is seeking a Global Solution Owner with a primary focus on Field Service and Workshops (FSWS) to drive standardisation, digitalisation and fit-for-purpose IT enablement. The preferred location is Finland (Helsinki, Vaasa or Turku) with hybrid work.

You will lead end-to-end process design, capture requirements, manage demand, and ensure data, integration and analytics coverage. Collaboration with other Global Solution Owners, the IT organisation and the Global Process Owner FSWS is

Qualifications

• Strong background in Field Services and Workshops.
• Excellent understanding of SAP S/4HANA Service module.
• Capability to work with different stakeholders, from business VP to a technical specialist.
• University degree and background from similar position.
• Good communication and presentation skills.

Responsibilities

• Act as solution-facing requirements authority: capture needs/pain points, define requirements, and own the requirements backlog.
• Leading demand management: structure intake, shape demand, and drive prioritisation proposals with FSWS business stakeholders.
• Ensuring holistic end-to-end process design: safeguard that cross-process and cross-system impacts are considered, not just local optimisations.
• Ensuring data/integration/reporting/analytics coverage in solutions: that required data flows, integrations, and insight needs are included in designs and deliveries.
• Driving process & IT innovation: benchmark performance, identify gaps, explore new tech (e.g., AI/analytics/process mining), and lead early feasibility/discovery.
• Working in SAP S/4HANA Service implementation.
• Acting as a change leader for solution impact.

Skills

Field Services

Workshops

SAP S/4HANA Service

Stakeholder management

Communication skills

Education

University degree

Tools

SAP S/4HANA

Job description

Wärtsilä is seeking a Global Solution Owner with a primary focus on Field Service and Workshops (FSWS) to drive standardisation, digitalisation and fit-for-purpose IT enablement. The preferred location is Finland (Helsinki, Vaasa or Turku) with hybrid work.

You will lead end-to-end process design, capture requirements, manage demand, and ensure data, integration and analytics coverage. Collaboration with other Global Solution Owners, the IT organisation and the Global Process Owner FSWS is