Global Solution Owner - Wärtsilä Oyj

Nawia Oy; Helsinki; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Wärtsilä seeks a Global Solution Owner for Field Service and Workshops processes, driving standardisation, digitalisation and IT enablement. You will collaborate with Global Process Owners and IT teams to shape solutions across the FSWS domain.

The role focuses on requirements management, demand shaping, and end-to-end process design within SAP S/4HANA Service, with opportunities for innovation and cross-functional impact.

Qualifications

• Strong background in Field Services and Workshops.
• Excellent understanding of SAP S/4HANA Service module.
• Ability to work with stakeholders from VP level to technical specialists.
• University degree and background from similar position.
• Good communication and presentation skills.

Responsibilities

• Capture needs and define requirements; own the requirements backlog.
• Lead demand management and prioritize proposals with FSWS stakeholders.
• Ensure end-to-end process design; consider cross-process impacts.
• Ensure data flows, integrations and insights are included in designs.
• Drive process and IT innovation; explore new tech like AI/analytics.
• Work in SAP S/4HANA Service implementation.
• Act as a change leader for solution impact.

Skills

Field Services & Workshops

SAP S/4HANA Service (functional)

Stakeholder management

Communication skills

Education

University degree

Tools

SAP S/4HANA Service

Job description

We are always on the lookout for a talent with a growth mindset – are you the one?

We are looking for a Global Solution Owner with a main responsibility in Field Service and Workshops (FSWS) process area. The preferred location for this position is in Finland either in Helsinki, Vaasa or Turku but also other Wärtsilä locations are negotiable. We offer the possibility of hybrid work.

Your role and responsibilities

As a Global Solution Owner, you are driving the solution agenda for Field Service and Workshop processes: standardisation, digitalisation and fit-for-purpose IT enablement. The tasks can also be adjusted based on your individual skills and interests. You’ll be working closely with other Global Solution Owners, IT organisation and Global Process Owner of FSWS.

Your work will focus on these responsibilities:

• Acting as the solution-facing requirements authority: capture needs/pain points, define requirements, and own the requirements backlog.

• Leading demand management: structure intake, shape demand, and drive prioritisation proposals with FSWS business stakeholders.

• Ensuring holistic end-to-end process design: safeguard that cross-process and cross-system impacts are considered, not just local optimisations.

• Ensuring data/integration/reporting/analytics coverage in solutions: that required data flows, integrations, and insight needs are included in designs and deliveries.

• Driving process & IT innovation: benchmark performance, identify gaps, explore new tech (e.g., AI/analytics/process mining), and lead early feasibility/discovery.

• Working in SAP S/4HANA Service implementation.

• Acting as a change leader for solution impact.

To be able to succeed in the position, we expect you to have:

• Strong background in Field Services and Workshops

• Excellent understanding of SAP S/4HANA Service module

• Capability to work with different stakeholders, from business VP to a technical specialist

• University degree and background from similar position

• Good communication and presentation skills

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth, and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

Are you eager to be part of this ambition?

We have an amazing team, and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Last application date: 20.9.2026

For further questions, please reach out to:

Head of Business & Partner Tiia-Liina Aavisto

[e-mail]

040 865 34 63

(Only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsila policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsila

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.