Global Product & Process Owner

Normet Oy; Espoo; On-site; EUR 90,000 - 150,000; Full time

Benefits offered by this job

ePassi for lunch & Flex benefits

Occupational health care and work‑able

10 paid days for degree-oriented study

HYVÄ Normet leisure committee events

Job summary

Normet Oy in Espoo/Pirkkala, Finland seeks a Global Product & Process Owner to define, develop and standardize end-to-end Service Supply Chain processes globally. You will translate business needs into system requirements, drive ERP-enabled solutions and automation initiatives, and partner with IT, Sales Areas and Business Lines.

Based in Espoo or Pirkkala with Finland-wide consideration, you will own the roadmap for SCM processes and capabilities, enabling growth, efficiency and digital

Qualifications

• Deep expertise in end-to-end Supply Chain processes and process development.
• Proven ability to bridge business and IT, translating business needs into system requirements and prioritizing development.
• Demonstrated experience designing and implementing ERP-enabled solutions (e.g. D365), automation capabilities and process improvements.
• Ability to design scalable, system-enabled and automation-ready processes rather than maintaining existing ones.
• Understanding of the Supply Chain tech landscape across planning, inventory, logistics, automation and AI-enabled solutions.
• Strong analytical and structured problem-solving skills with a process and systems mindset.
• Experience working across global Supply Chain, business and IT functions.
• Experience supporting process transformation and system implementation initiatives.
• Strong communication and facilitation skills for alignment and decision-making.
• Change management capability to support adoption of new processes and ways of working.
• Continuous improvement mindset focused on scalability and business value.

Responsibilities

• Owns design, standardization and documentation of end-to-end Supply Chain processes (plan, source, deliver, return).
• Translates business requirements into clear system/IT requirements.
• Ensures Supply Chain systems (e.g. D365) support agreed global processes and needs.
• Designs scalable and automation-ready processes for automation and AI-enabled capabilities.
• Supports global process standardization across Services Business Line and Sales Areas, reducing variation and manual steps.
• Owns the Supply Chain process, systems and capabilities roadmap, prioritizing backlog.
• Supports Business Line and Sales Areas through change and adoption of new processes.

Skills

End-to-end Supply Chain

Business-IT translation

ERP-enabled solutions (D365)

Automation & AI capabilities

Global cross-functional collaboration

Strong communication & change mgmt

Tools

D365

Job description

About the Company

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all‑round aftermarket services and high‑quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values – Caring, Committed & Courageous. We foster your talent, with us you shine.

Role Overview

We are looking for a Global Product & Process Owner. The Global Product & Process Owner is responsible for defining, developing and standardizing end‑to‑end Service Supply Chain processes and capabilities globally. Leveraging deep Supply Chain expertise, the role identifies process improvement opportunities, acts as the bridge between business and IT, translating business needs into system & IT requirements, driving the design and implementation of scalable, system‑enabled and increasingly automated solutions. The Global Product & Process Owner owns the Supply Chain process, systems and capabilities roadmap, ensuring global processes and standards are documented, consistently adopted, supported by appropriate system capabilities and continuously enhanced to deliver business value. The role drives process, system and automation improvements that enable growth, operational excellence and digital transformation. Global Product & Process Owner works across planning, procurement, sourcing, logistics and order management, partnering with IT, Business Line and Sales Areas, delivers business‑led enhancements and supports implementation of global ways of working. The role is primarily based in Espoo or Pirkkala, Finland. Other locations within Finland may also be considered.

Key Responsibilities

• Owns the design, standardization and documentation of end‑to‑end Supply Chain processes (plan, source, deliver, return)
• Acts as the translation layer between business and IT – capturing business requirements and converting them into clear system / IT requirements
• Ensures Supply Chain systems (e.g. D365 and connected tools) support agreed global processes and business needs
• Designs scalable and automation‑ready processes, building the foundation for automation and AI‑enabled capabilities
• Supports global process standardization across the Services Business Line and Sales Areas, reducing variation, manual process steps and workarounds
• Owns the Supply Chain process, systems and capabilities roadmap, prioritizing the development backlog of enhancements, new solutions and automation initiatives based on business value and strategic objectives
• Supports Business Line and Sales Areas through change, transitions and adoption of new processes and capabilities

Key Requirements

• Deep expertise in end‑to‑end Supply Chain processes and process development
• Proven ability to bridge business and IT, translating business needs into system requirements and prioritizing development
• Demonstrated experience designing and implementing ERP‑enabled solutions (e.g. D365), automation capabilities and process improvements
• Ability to design scalable, system‑enabled and automation‑ready processes rather than managing existing ones
• Understanding of the Supply Chain technology landscape across areas such as planning, inventory optimization, logistics, automation and AI‑enabled solutions
• Strong analytical and structured problem‑solving skills, with a process and systems mindset
• Experience working across Supply Chain, business and IT functions in a global environment
• Experience supporting process transformation and system implementation initiatives
• Strong communication and facilitation skills, able to drive fact‑based alignment and decision‑making
• Change management capability to support adoption of new processes and ways of working
• Continuous improvement mindset focused on scalability, operational excellence, automation and business value realization

Benefits and Well‑Being

• ePassi for lunch and Flex benefits (sports, wellness, and culture), occupational health care and specialist‑level treatment through our work ability insurance, access to Auntie’s mental well‑being services and more
• We also support degree‑oriented studies that benefit Normet with 10 paid working days per year
• In addition, we have an active HYVÄ Normet leisure committee, which organizes various leisure and sports‑related events throughout the year

Contact and Closing Date

For further information, please, contact Anssi Nieminen, Director, Supply Chain Development, call to nr [phone] on Friday 30.10 between 13:30 - 14:30 or Friday 6.11 between 13:30 - 14:30.

We welcome your application and CV by Sunday the 15th of November 2026 through our career website.

Why Join Us

Come and share your courage to shine with us: in a courageous, committed and caring company. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. This is a unique opportunity to play a key role in enabling Normet’s ambitious growth journey. You will have a direct impact on how our global Service Supply Chain operates by shaping processes, systems and digital capabilities, while continuously developing your own expertise in an international and collaborative environment. We are looking forward to hearing more about you.

Our Commitment

We are NORMET, a passionate team of over 1,800 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability. We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment. Through our innovation, our own technologies and complete solutions, we are shining a light to the future of our industry. This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet.